Recensioner (667)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
1 september 2021

I have just started using this app, so my review isn't overly detailed however i can definitely comment on the customer service which has been outstanding. Windy has assisted me with setting up my Google Shopping Feed and nothing was too much trouble.
So far so good!

Optima Calm
Australien
5 dagar användning av appen
OneCommerce svarade 1 september 2021

Hi Optima Calm store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

9 februari 2021

The setup was fast ,but I don't know how it performs yet ,this is all new to me. I will do a follow up review when I see the results .

ezy2find
Australien
4 månader användning av appen
OneCommerce svarade 9 februari 2021

Dear ezy2find store admin,

Here's Annie from Customer Support of Socialhead. Thank you so much for your review.

Do you meet any issue while using our app? If you have any problem, please tell me, I will support you right away.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/

Once again, thank you for choosing our app.

Warmest Regards,
Annie

Redigerat 15 maj 2020

I needed an app that could feed multiple images to my Google Merchant Center account, which is how I found the Google Shopping Feed & Product app. Vivian and her team helped me resolve an issue and their responsiveness and customer service are excellent. The app is easy to use and I highly recommend SocialHead.

gentle jaw
USA
4 dagar användning av appen
OneCommerce svarade 15 maj 2020

Hello Rich,

Thank you for your kind words! We are glad that you appreciate our support, and we will keep improving our app and our service for the better.

If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out!

Warmest regards,
Vivian

29 november 2022

Una aplicación que me ayudó a la aprobación rápida de mi catalogo en Facebook y evitar cualquier contratiempo, recomendable.

Unicos Moderna
Mexiko
4 dagar användning av appen
OneCommerce svarade 30 november 2022

Hola administrador de Unicos Moderna,

Aquí está Niel otra vez de Socialshop. Muchas gracias por su revisión de gran corazón.

Además de eso, para mejorar su experiencia, seguiremos mejorando nuestros servicios para usuarios valiosos de Socialshop como usted. Gracias por las cariñosas palabras que ha compartido y gracias por ser la mejor parte de Socialshop.

Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre Socialshop, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/

Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io

Saludos,
Niel
Tienda social de OneCommerce

7 augusti 2020

I would love to rate this app highly but in the last 2 days, the entire site keeps going down. You can't even access the app website, I can't trust my catalog with a website that isn't stable and keeps crashing...going to pay for another app.

Clean Apparel
USA
4 månader användning av appen
18 november 2022

Extremely helpful!!! I have no idea what I was doing so the support provided from Jules was crucial. Thankyou

Charliehelenacollection
Australien
4 dagar användning av appen
OneCommerce svarade 18 november 2022

Hi Charliehelenacollection admin,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

20 januari 2023

Great customer support from Ocean, very friendly and took her time to go through and explain everything to me. Hopefully the app works now I will just have to wait and see. But 5* customer support

Inochi Bonsai
Storbritannien
4 dagar användning av appen
OneCommerce svarade 25 januari 2023

Hi there,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

7 mars 2022

only started using it today but its so easy to set up and abby has helped talk me through the whole process. Very happy

Discount Furnishings Outlet
Storbritannien
4 dagar användning av appen
OneCommerce svarade 7 mars 2022

Hi Discount Furnishings Outlet admin,

Here's Abby from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby,
Socialshop - Facebook, Google Shopping Feed

10 november 2020

Great app. Took the pain, stress and time away from creating a google shopping feed. Really easy to use. Seamlessly created a feed from my Shopify Store to Google Merchant Centre. I had a couple of queries which Annie form Socialhead customer services answered promptly and perfectly - extremely helpful. Cannot fault this app - superb.

TYLER and TYLER
Storbritannien
4 dagar användning av appen
OneCommerce svarade 11 november 2020

Dear TYLER and TYLER,

Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

10 mars 2022

Just added the app, but already I have had great assistance from them in fixing the issues with GMC. Many thanks to Abby in particular for her knowledgeable, prompt response.

hippiesoulshop01
Kanada
4 dagar användning av appen
OneCommerce svarade 10 mars 2022

Hi Hippiesoulshop01 admin,

Here's Abby from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby,
Socialshop - Facebook, Google Shopping Feed