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This app is very user friendly and easy to use. The support via chat is very helpful. Great! A very good support. Everything works fine. I can absolutely recommend it.
Hi zarto.de admin,
Here's Rachel from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Rachel
Socialshop - Facebook, Google Shopping Feed
The app was super easy to get setup and when I ran into a question about something, the support team was so helpful and responsive. It was actually a bit surprising as I'm used to so many companies now just referring me to self-help articles that don't actually answer my question. I'll be sticking with them for the long-run. Great app + Great service = Long-term part of my stack!
Hi Cypress and Alabaster admin,
This is Niel from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Niel
Socialshop by OneCommerce
The Team is very patience to help me solve the issue one by one. The apps is very convenient and helpful for seller who has multiple page for fb and ig
Hi WOOH store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
good app. it does what it should do and simply works. solved a problem for us because we needed a google feed for the merchant center, because we want google to advertise our products in a second country. this doesnt work out of the box with the shopify google sales channel, so this app was needed. thanks guys!
Hi sober store admin,
I am Tracie from Customer Support of Socialshop. Thank you so much for choosing our app and sending feedback
We will try our best to bring you better experience in next version. If you meet any issue while using our app, please dont be hesitate to contact us
Warmest Regards,
Tracie
The first steps in setting up the application were successful, especially thanks to the responsive technical support staff.
Thanks for your hard work!
Hi Powerslide admin,
This is Rachel from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Rachel
Socialshop - Facebook, Google Shopping Feed
Amazing service! Felix walked us through the whole process and made it ever so easy. We are very pleased with this service and would definitely recommend.
Hi Viva La Body admin or Mr. Hermicrab,
Here's Felix from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Felix
Socialshop - Facebook, Google Shopping Feed
Support tried but could not succeed in helping me. My feeds were disapproved and my google accounts supsended.
Dear AJ Pauline,
This is Vicky from Customer Support team. Thank you for your feedback.
First of all, the team sincerely apologizes for the inconvenience you have encountered. We hope you understand that account suspension is force majeure and the decision is from Google.
Secondly, we contacted Google support and the reason for suspension was not disclosed, so we could only offer what we think were the possible solutions for your case. We hope they would be of help to you, since we also have the utmost goal of recovering your account.
Finally, thank you again for using our service. If you decide to give us a second chance, we are still eager to help you out, so you can have a high-quality data feed.
I look forward to hearing from you, as we value each and every user in this early stage 😊
Have a great day!
Stay safe,
Vicky
Just got set up with this app to assist with our FB/Insta channel. Ocean was a great help in getting us set up with the app and cleaning up the existing channel set up
Hi Luna Chick admin,
Here's Ocean from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Ocean
Socialshop - Facebook, Google Shopping Feed
客服支持非常有效且及時迅速，有效提升工作效率。感謝Rachel耐心支持，使得我的feed及時同步！十分滿意。Thanks to Rachel and her great support, I just sycned all the products into my merchant center.
Hi Suri,
This is Rachel again from Socialhead Team.
First of all, I sincerely thank you for your awesome review.
I really appreciate your feedback and comment about your experience when using our app and loving my support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Rachel
Socialshop - Facebook, Google Shopping Feed
I think this company has closed. I've been submitting several support questions in the live chat sessions without any response for days. Now the feed is "under maintenance" whatever that means.