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Functionality and support is 10/10. Knowledgable and responsive, wish I'd found it sooner as it would have saved the whole team a lot of time.
Hello Luke,
This is Niel from Socialshop app.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.
Please refer to more details here: https://onecommerce.io/blog/
Best Regards !
Niel
OneCommerce
The app does just what it claims - and then some. Free? I'll pay for it. Supports up to 100K skus. Amazing.
Rachel was a great help with the functions on the app. Very knowledgeable and assisted me quickly to setup the links between the app and facebook.
Hi Complete Living admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for your precious review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Rachel
Socialshop - Facebook, Google Shopping Feed
it's good just I install but the setting is easy and good
the app is great to use for google and Facebook shopping ads
Hi Blackfridayinn store admin,
Here is Annie from Customer Support Team.
I sincerely thank you for trusting and using our app.
We have been improving the app everyday to bring you better experience. If you need any further help while using Socialshop, please don't be hesitate to contact us
Once again, thank you for choosing us.
Warmest Regards,
Annie
i have just started using this app, looks very easy to use and their support service is good too. Abby was very helpful to resolve my problems on time. Thank you.
Hi DollaLemon,
This is Abby from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Abby
Socialshop - Facebook, Google Shopping Feed
This is the solution I've been looking for. After years of tearing my hair out with Facebook 'support', my questions have now been answered. This app solves all the problems the Shopify Facebook app creates and can't solve for.
I was able to understand the app very quickly, due to a few years of dealing with FB ads and feeds, but if you're just starting out, there is a lot of written material to explain everything, you just need the time to read it. Failing that, the customer support was first class and I had a long email of questions that they were very willing to resolve in under half a day and also got on a video call to walk me through all my questions. If you're tired of dealing with Facebook support, do yourself a favour and just get this app. It is a relief knowing I now have good support and their team is clearly dedicated in finding solutions for their customers. Well done!
Hi Ocean Admin,
This is Ocean from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Ocean
Socialshop - Facebook, Google Shopping Feed
Excellent support! I Highly recommend this app. ****************************************************
Hi Cat Well-Being admin,
Here's Felix again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialshop by OneCommerce
Overall, the app is pretty solid. Obviously, certain functions are hidden behind higher priced tiers, but the CS team has worked on figuring out workarounds for some of those issues and has really helped sort things out. My only issue with the app is that the CS team has a very fluctuating level of English fluency which can be frustrating at times with issues of specificity. Has been manageable though, so no major complaint. Most recently worked with Ocean, who was able to figure out a weird currency issue and even walked through the GMC side of things with me to make sure everything was ok.
Hi Style Standard admin,
Here is Ocean from Socialhead team and I truly thank you for your constructive feedback. My team and I really want to deliver the best experience to our users with the available features and we do know that there are still somethings we need to enhance to satisfy more our customers.
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Ocean
Socialshop - Facebook, Google Shopping Feed
Best support ever, we fixed a big problem for our ecommerce website with them. We are investing a lot of money so the feed must be 100% ACCURATE ALL THE TIME. Shopify's official plugins failed while Socialhead is AHEAD of everybody!;) Totally recommend it!
Hi ZEP.RO store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
Perfect, very responsive I am very grateful for his valuable help It was quickly resolved.
I am very happy!
Hi there,
Here's Julie again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Kind Regards,
Julie
Socialshop by OneCommerce