รีวิว (663)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 93% ของการให้คะแนนคือ 5 ดาว
  • 3% ของการให้คะแนนคือ 4 ดาว
  • 2% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
8 กรกฎาคม 2022

brilliant app with the team we set it all up facebook and google within 10 minutes absolute unreal. will be adding more feeds soon.

MissDrip.co.uk
สหราชอาณาจักร
เกือบ 2 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 8 กรกฎาคม 2022

Hello there,

Here's Niel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Niel
Socialshop - Facebook, Google Shopping Feed

แก้ไขเมื่อ 28 กรกฎาคม 2022

Since my previous review, (Now deleted) Neil contacted me within seconds, and within five minutes had sorted the problems.
My active items literally doubled in seconds

Test Valley Models.com
สหราชอาณาจักร
เกือบ 2 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 28 กรกฎาคม 2022

Hi Test Valley Models.com admin

This is Niel from Socialhead team

First of all, I am really thank you for your sympathy and understand with this situation.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

1 พฤศจิกายน 2022

Great app , even better service from Neil Walked me through the complete set up And then checked all was correct Thank you

Red Hamper
สหราชอาณาจักร
เกือบ 2 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 1 พฤศจิกายน 2022

Hi Red Hamper Store Admin,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop.

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

4 กรกฎาคม 2022

Ho usato questa app e mi sono trovato bene. Il supporto è stato impeccabile e ha risolto tutte le mie richieste in tempi rapidissimi.

gruppofella.com
อิตาลี
มากกว่า 1 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 4 กรกฎาคม 2022

Ciao Gruppofella Admin,

Questa è Rachel del team Socialhead.

In primo luogo, voglio esprimere la mia gratitudine per la tua ponderata valutazione.

Apprezziamo il tuo feedback e i tuoi commenti sulla tua esperienza con la nostra app e quanto ti piace il nostro aiuto.

Se hai bisogno di ulteriore assistenza, faccelo sapere tramite la nostra chat dal vivo o inviaci un'e-mail a support@socialhead.io

Inoltre, stiamo sviluppando un blog con tutte le informazioni utili che possono aiutarti a fare la tua attività sui social network con tutte le app di Socialhead.

Fare riferimento a maggiori dettagli qui: https://socialhead.io/category/shopify/

Distinti saluti!
Rachel
Socialshop - Facebook, feed di Google Shopping

6 กุมภาพันธ์ 2023

Super geholpen door de medewerkers van Socialshop. Ze hebben ontzettend kundig gereageerd op mijn vragen!

MaximaVida
เนเธอร์แลนด์
มากกว่า 1 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 6 กุมภาพันธ์ 2023

Hallo beheerder,

Hier is Ocean van Socialshop. Hartelijk dank voor uw hartelijke beoordeling.

Daarnaast zullen we, om uw ervaring te verbeteren, onze diensten blijven verbeteren voor gewaardeerde Socialshop-gebruikers zoals u. Bedankt voor de liefdevolle woorden die je hebt gedeeld, en bedankt dat je het beste deel van Socialshop bent.

Ik raad je ook ten zeerste aan om onze blog te bekijken voor het laatste nieuws over niet alleen Socialshop, maar ook over andere van onze OneCommerce-applicaties - een toonaangevend eCommerce Solution Platform, meer dan dat op https://onecommerce.io/blog/

Als je nog vragen hebt, neem dan gerust contact met ons op via onze livechat of stuur een e-mail naar support@socialhead.io

Groeten,
Ocean
Socialshop by OneCommerce

แก้ไขเมื่อ 26 ตุลาคม 2023

*Edited Review. I recommend this app as it does the job well and allows us to easily control the source of the feeds via collections. It also permits the option to select which image you want to display in the ads, good for google shopping ads that don't allow watermarks or graphics. And the support is fast and helpful. The app is not too difficult to use. We did have an issue with product images reverting to the wrong image. However its been fixed and we have been reassured that it will not happen again. Thanks guys.

Spy Monkey Surveillance
ออสเตรเลีย
มากกว่า 1 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 15 กุมภาพันธ์ 2022

Hi Spy Monkey Surveillance Store Admin,
Here is Windy from the FeedHub Team
Firstly, on behalf of my team, I truly apologize for any inconvenience you have when using our app.

We would like to address your concerns and provide updates on the issues you've raised.

Regarding the image issue, we sincerely apologize for any inconvenience this may have caused. We took immediate action and edited the images as per your request. We are pleased to inform you that a significant number of your products have been approved by Google.
Also, our DEV team is tirelessly working to identify the root cause of the issue and ensure a complete resolution.

We also understand your frustration with the chat disappearing during your conversations with us, and we genuinely apologize for this inconvenience. We have contacted the chat software provider to rectify this issue promptly.
We would like to confirm that our app allows you to select the first variant for synchronization, which aligns with your requirements for running a campaign with only one item of each product.

We contacted you via email many times, please check your email and get back to us so that we can continue to support you better.

Your satisfaction is of utmost importance to us, and we are committed to resolving these issues to ensure a smoother experience with our app. If you have any more questions or require additional assistance, please do not hesitate to contact us.

Thank you for your understanding.
Best Regards!
Windy
FeedHub by OneCommerce

6 ตุลาคม 2021

Very well made and perfectly working app. Support responds very quickly and is very helpful. Recommended

Monilia27 - Gioielli in argento personalizzati
อิตาลี
มากกว่า 1 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 6 ตุลาคม 2021

Hi Monilia27 - Gioielli in argento personalizzati store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

11 พฤษภาคม 2022

I have been using this app for more than a year now and it's been awesome always. What's really amazing is that the team is so proactive identifying any issues and solve it in a time manner even before I notice it I myself. Here I really want to thank Felix who helped me to address a big issue so patiently! Highly recommend this app!

MYU Essentials
ออสเตรเลีย
มากกว่า 1 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 11 พฤษภาคม 2022

Hello MYU Essentials Admin,

This is Felix from Socialhead Team.

Thank you so much for your generous review.

I am truly happy too see you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Best Regards,

Felix
Socialshop - Facebook, Google Shopping Feed

7 กุมภาพันธ์ 2023

The app is great, but support is stellar. Thay go above and beyond with any issue i've had, not only solving the specifical issue, but beeing proactive in searching for other issues. Highly recommend.

Dermatología Estoril
ชิลี
มากกว่า 1 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 7 กุมภาพันธ์ 2023

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

8 กันยายน 2023

Great experience with the app! I also received stunning support from Ocean during the app setup. Everything went so smooth and it is working exacly the way I wanted :)

GlamPosters
โปแลนด์
มากกว่า 1 ปี ในการใช้แอป
OneCommerce ตอบแล้ว 27 กันยายน 2023

Hi GlamPosters admin,

Here's Ocean from FeedHub. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.

Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
FeedHub by OneCommerce