评论 (679)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2022年9月16日

Best customer service out there! Really enjoy the feature of that app and Ocean was awesome at the customer service

Hooké
加拿大
2天 人在使用应用
OneCommerce已回复 2022年9月16日

Hello Soft Services admin,

This is Ocean from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards!

Ocean
OneCommerce

2022年2月21日

Customer service second to none. So far the app looks and works great, would definitely recommend this app

Always Knitting and Sewing
英国
2天 人在使用应用
OneCommerce已回复 2022年2月22日

Hi Andrea,

This is Selena from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Selena
Socialshop - Facebook, Google Shopping Feed

2022年5月31日

Thank you so much! I am so gratefull..
Speedy Service and amazing training on screen sharing. This is so much better than my last facebook feed!

Boujee Boutique
美国
2天 人在使用应用
OneCommerce已回复 2022年5月31日

Hi Boujee Boutique

Here's Niel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Niel
Socialshop - Facebook, Google Shopping Feed

2022年9月12日

Functionality and support is 10/10. Knowledgable and responsive, wish I'd found it sooner as it would have saved the whole team a lot of time.

boxmenswear
英国
2天 人在使用应用
OneCommerce已回复 2022年9月12日

Hello Luke,

This is Niel from Socialshop app.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.

Please refer to more details here: https://onecommerce.io/blog/
Best Regards !

Niel
OneCommerce

2022年9月9日

I have worked with many providers, and I must say that the customer service provided by the team at Social Shop is one of the best out there. My Customer Service Representative "Ocean" Was OUTSTANDING!!!! Because of her, I can not imagine using another application to manage my needs. Give OCEAN A RAISE!!!!

Watch Gang
美国
2天 人在使用应用
OneCommerce已回复 2022年9月9日

Hi Watch Gang Admin,

This is Ocean from Socialshop app,

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

Regards,

Ocean
OneCommerce

2020年7月23日

The app does just what it claims - and then some. Free? I'll pay for it. Supports up to 100K skus. Amazing.

K and G Cycles
美国
2天 人在使用应用
2022年8月17日

Rachel was a great help with the functions on the app. Very knowledgeable and assisted me quickly to setup the links between the app and facebook.

Complete Living
南非
1天 人在使用应用
OneCommerce已回复 2022年8月17日

Hi Complete Living admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your precious review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialshop - Facebook, Google Shopping Feed

2022年4月18日

i have just started using this app, looks very easy to use and their support service is good too. Abby was very helpful to resolve my problems on time. Thank you.

DollaLemon
印度
1天 人在使用应用
OneCommerce已回复 2022年4月18日

Hi DollaLemon,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

2022年8月29日

This is the solution I've been looking for. After years of tearing my hair out with Facebook 'support', my questions have now been answered. This app solves all the problems the Shopify Facebook app creates and can't solve for.
I was able to understand the app very quickly, due to a few years of dealing with FB ads and feeds, but if you're just starting out, there is a lot of written material to explain everything, you just need the time to read it. Failing that, the customer support was first class and I had a long email of questions that they were very willing to resolve in under half a day and also got on a video call to walk me through all my questions. If you're tired of dealing with Facebook support, do yourself a favour and just get this app. It is a relief knowing I now have good support and their team is clearly dedicated in finding solutions for their customers. Well done!

Axessorize
澳大利亚
1天 人在使用应用
OneCommerce已回复 2022年8月29日

Hi Ocean Admin,

This is Ocean from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Ocean
Socialshop - Facebook, Google Shopping Feed

2022年11月30日

Excellent support! I Highly recommend this app. ****************************************************

Cat Well-Being
英国
1天 人在使用应用
OneCommerce已回复 2022年11月30日

Hi Cat Well-Being admin,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce