評價 (658)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年3月21日

Very patient customer support I have not used it for more than 2 weeks so far, but I have encountered two important issues and the customer of this app responded to me very quickly and very professionally and I recommend it.

Mark Ryden Global
英國
使用應用程式 1年多
OneCommerce 已回覆 2022年3月22日

Hi Mark Ryden Global admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialshop - Facebook, Google Shopping Feed

編輯時間:2021年10月1日

This good laouacheter, perfect fonctionnent full details download the Google merchant center no error

Laouacheter
法國
使用應用程式 1年多
OneCommerce 已回覆 2021年10月1日

Hi Laouacheter store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

2022年6月10日

Felix was fantastic help as soon as we started the live chat he jumped straight on a zoom call to walk us through the problems we were having which was as simple as upgrading our plan to resolve, his customer service is absolutely fantastic and we highly recommend this app and its support team. Thanks again Felix for all your help.

Smoked Bbq Co
澳洲
使用應用程式 1年多
OneCommerce 已回覆 2022年6月11日

Hi Trent,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

2023年1月27日

Best app support I've ever received. They found set up glitches before I did and helped me fix them in minutes. HIGHLY recommend.

FELLER
美國
使用應用程式 1年多
OneCommerce 已回覆 2023年1月27日

Hi there,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Kind Regards,
Niel
Socialshop by OneCommerce

2020年12月9日

The app does what it's supposed to do and works fine for me.
Support simply is fantastic, thank you very much!

Lieferhemd
德國
使用應用程式 1年多
OneCommerce 已回覆 2020年12月9日

Dear Lieferhemd,

This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie

2022年2月22日

nice app,the support is very good. All systems work as needed and integration with Shopify is simple and straightforward.

GothBB
香港特別行政區
使用應用程式 1年多
OneCommerce 已回覆 2022年2月22日

Hi GothBB admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

編輯時間:2021年11月10日

Excellent tech support experience. They spent a lot of time with me and solved my problems with content ID.

MD Complete Skincare
美國
使用應用程式 1年多
OneCommerce 已回覆 2021年11月11日

Hi MD Complete Skincare store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

2022年5月13日

Friendly and knowledgeable team, they go out of their way to help you with your questions. Felix was very efficient when I have started asking him tons of questions and he went step by step with me to make sure that everything was clear for me. Highly recommended! Well done.

Lights4Less
澳洲
使用應用程式 1年多
OneCommerce 已回覆 2022年5月13日

Hi Lights4Less admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialshop - Facebook, Google Shopping Feed

編輯時間:2022年2月6日

Easy to use and great customer support! The team helped me quickly to set up my feed according to my requirements (special thanks to Loc aka Felix!).

UrbanFrames
阿拉伯聯合大公國
使用應用程式 大約1年
OneCommerce 已回覆 2022年2月7日

Hi UrbanFrames admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialshop - Facebook, Google Shopping Feed

編輯時間:2020年11月19日

Support is fantastic. I've had a few issues with the app conflicting with another app (google shopping app) I was using that did the same job but offered less control. Issues and questions always answered. Great app. Will be using on my other stores.

Garden Warehouse UK
英國
使用應用程式 大約1年
OneCommerce 已回覆 2020年11月23日

Dear Garden Warehouse UK,

Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.

We are now working hard to improve it for the better.

If you have further concern, please feel free to contact us, we are glad to help you.

Have a nice day.

Warmest Regards,
Annie