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Fantastic support! Not only was chat and actually knew what they were talking about (thank you Ocean), but she offered to hop on a call to help me get setup. The call was clear and went smooth, recommend! Definitely use this app if you want to streamline your connection to Facebook / Instagram Shops without the pain of the native Shopify integration. Also great if you sell multiple brands on your store with their own FB shops.
Hi Matt,
Here's Ocean from SocialShop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued SocialShop users like you. Thank you for the loving words you've shared, and thank you for being the best part of SocialShop
Also, I highly recommend you to check our blog for the latest news regarding not only SocialShop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
SocialShop by OneCommerce
Greate, support and perfect app for google and facebook feed! I use this app for 10 stores and no problem with them.
Hi there,
Here's Julie again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Kind Regards,
Julie
Socialshop by OneCommerce
Great app with great support. It was just what we were looking for to solve our issue with our Facebook catalogue feed. Would recommend!
Hi Robert,
This is Felix from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Felix
Socialshop - Facebook, Google Shopping Feed
It's easy to submit the feed and I was able to get my products on Google Shopping. The support people were very helpful and solved all my problems. Thanks Tracie!
Hello Wagyuman store admin,
I am Tracie from Customer Support of Sociashop. Im so glad to receive your feedback and to know that you are satisfied with our app.
Thank you for choosing Socialshop. If you meet any issue while using our app, do not be hesitate to contact me. I will try my best to support you
Warmest Regards,
Tracie
Amazing experience with the app and 10/10 support. Totally worth switching from Shopify's free version to this!
Hi there,
Here's Felix from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialshop by OneCommerce
Great support which make all the difference. Thank you guys!
I was able to setup the feed perfectly :) Recommended
Hello Marco,
Thank you for your kind words! We are glad that you love our app, and we will keep improving it for the better.
If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out!
Warmest regards,
Vivian
The app is helpful and easy to work with. The support is amazing. Reccomend this app for importing the feed.
Hi CULTNAKED store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
I had a lot of questions at the beginning, MR.Flix helped me solve them and understand the software clearly.He is very professional.
Hello LetPot's garden admin,
This is Felix from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Felix
Socialshop - Facebook, Google Shopping Feed
Great support with dedicated customer service! The service that I received from Felix was quite amazing and I do recommend this app.
Hi Zac,
This is Felix from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Felix
Socialshop - Facebook, Google Shopping Feed
Lots of positives to say about this app. Had a few issues initially which Vivian and her team were responsive to and helped to solve. There are some gaps in functionality for stores with large product lists (but these are being addressed in the next release). I'm very happy overall though and some of the issues I've faced will be covered in their onboarding - make sure you use it as it will save you time!
Hello James,
Here is Vivian from Customer Support team, and I'm so glad to hear that you love our app! The team is really grateful for your feedback, and we noted down all of your requests to include them in next releases.
While you are using our app, if any issue arises or if you have any feedback, feel free to reach out via in-app live chat or email. We are always here to help you out!
Warmest regards,
Vivian