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I signed up with OneCommerce today because I have been having consistent issues within my Shopify Store and connecting with FB & Google Merchant. It has been extremely frustrating. Once I connected to OneCommerce I instantly received a chat from Ocean. She made everything fit into place and so simple. It took me days to go around in circles and with no resolution. Once I connected to Ocean she got everything into place for me, was so kind, so patient! She really made a very frustrating situation into a very happy one! I was ready to give up until she and OneCommerce came along! Thank you Ocean!!! You are AMAZING!
Hi Jennifer,
Here's Ocean from SocialShop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued SocialShop users like you. Thank you for the loving words you've shared, and thank you for being the best part of SocialShop
Also, I highly recommend you to check our blog for the latest news regarding not only SocialShop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
SocialShop by OneCommerce
nice and good App , will help too much special for the people who do not have experience and do not know how to do
Hello Aboshiny admin,
This is Felix from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Felix
Socialshop - Facebook, Google Shopping Feed
Easy integration and great customer support that always goes the extra mile to solve all demands as soon as possible.
Hi Nino,
This is Felix from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Felix
Socialshop - Facebook, Google Shopping Feed
Great App, easy way to customize the product feed . Support is also very passionate, they will try their very best to solve any kind of issue,
Hi Shipped admin,
Here's Abby from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Abby,
Socialshop - Facebook, Google Shopping Feed
So i got my google merchant suspended and they helped me to find the issue now i will try to fix and check if gonna work...they point that google didn't even help and ignore me... They are pro and i like how they care about you. thanks guys..let's see if will work with google. Hope that my comment can help you to decide guys.
Hi gamingevolutionshop.com store admin,
I am Tracie from Customer Support of Socialshop. Thank you so much for your feedback and for choosing our app
We will improve day by day to give you better experience. So if you meet any issue while using app, dont be hesitate to contact us
Warmest Regards,
Tracie
Really great customer service!!!
Hi Australia admin,
Here's Ocean from FeedHub. Thank you so much for your kind review.
Besides improving your experience, we will continue to enhance our services for valued FeedHub users like you. Thank you for your kind words, and for being the best part of FeedHub.
Also, I highly recommend you to check our blog for the latest news regarding not only FeedHub but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Ocean
FeedHub by OneCommerce
The employees of SocialHead have helped me tremendously! Always a super fast response with clear explanations. Thank you!
Hi there,
This is Felix from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Felix
Socialshop - Facebook, Google Shopping Feed
It looks to be good and customer service is very good. I don't have lots of experience with this app, but it is easy enough to use and works fine with Facebook.
Hi Saul,
Here's Felix again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialshop by OneCommerce
The feed is not working fine. For months the feed is not fetching new products. The settings are also very complex.
Hi Losha admin,
Here is Felix from Socialhead team and first of all, I sincerely sorry for the experience you have. Honestly, my team and I really want to deliver any suitable solutions we have to our users and make sure they are fine. However, we genuinely wish you reach out for help before leaving a review on Shopify. This truly breaks my heart.
I have sent to you an email to get the details about your concern so I can provide necessary assistance right after the review was left. Until now, I have not received any response. Can you check your mail box and give us another chance to support you better? This will prevent other annoying situations from occurring in the future and strengthen your business growth.
Looking forward to hearing from you. From the bottom of my heart, I really want to settle this and help you out.
Regards.
Felix
Socialshop - Facebook, Google Shopping Feed
Rachel was so helpful and helped set up data feed to Facebook. Thank you so much. She also help set up data feed rules and was so nice to work with.
Hi Ajresale Admin,
Rachel again from Socialhead Team.
First of all, I sincerely thank you for your awesome review.
I really appreciate your feedback and comment about your experience when using our app and loving my support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Rachel
Socialshop - Facebook, Google Shopping Feed