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It looks to be good and customer service is very good. I don't have lots of experience with this app, but it is easy enough to use and works fine with Facebook.
Hi Saul,
Here's Felix again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialshop by OneCommerce
The feed is not working fine. For months the feed is not fetching new products. The settings are also very complex.
Hi Losha admin,
Here is Felix from Socialhead team and first of all, I sincerely sorry for the experience you have. Honestly, my team and I really want to deliver any suitable solutions we have to our users and make sure they are fine. However, we genuinely wish you reach out for help before leaving a review on Shopify. This truly breaks my heart.
I have sent to you an email to get the details about your concern so I can provide necessary assistance right after the review was left. Until now, I have not received any response. Can you check your mail box and give us another chance to support you better? This will prevent other annoying situations from occurring in the future and strengthen your business growth.
Looking forward to hearing from you. From the bottom of my heart, I really want to settle this and help you out.
Regards.
Felix
Socialshop - Facebook, Google Shopping Feed
Rachel was so helpful and helped set up data feed to Facebook. Thank you so much. She also help set up data feed rules and was so nice to work with.
Hi Ajresale Admin,
Rachel again from Socialhead Team.
First of all, I sincerely thank you for your awesome review.
I really appreciate your feedback and comment about your experience when using our app and loving my support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Rachel
Socialshop - Facebook, Google Shopping Feed
I could Install the App with just with a few clicks however benefits of the App still needs to be seen.
Dear Luxurionworld store admin,
Here's Annie from Customer Support of Socialhead.
First of all, I sincerely thank your comments.
Currently, our app is working hard to build the best customer experience. we always respect true values so we want to entice you to believe in our honesty.
If during the process of using, you have encountered inconvenience, we would love to receive information from you to assist you in handling it.
We've also opened a new stream of support for you.
Best Regards,
Annie
Very nice app and amazing support.. of course you need to understand some steps before you use it but they are always there to help and that is so nice
Already the third time I've installed this app on a Shopify. Used support for the first time now, and Niel was available for hours on chat to help and solve problems. Great app, really good for the Shopping feed and much easier to set up than the original Shopify Google feed. Highly recommended!
Hi 53 Degrees North admin,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
Ami helped me went thru all the setting in my shopify. Even in 24 & 25 Dec!!!
Very helpful and trustable partner for all shopify users
Truthfully recommend to all shopify's users Clifton
Hi Bigbutchman大隻佬美食宅配 store admin,
Here is Ami from Customer Support of Socialhead team. Thank you very much for your feedback.
Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app.
If you need any information details, don't be hesitate to contact us.
Best regards,
Ami
very good, I gonna take this app to my job. very good, very good, I gonna take this app to my job. very good,
Dear Colaquiagora,
This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.
We are now working hard to improve it for the better.
If you have further concern, please feel free to contact us, we are glad to help you.
Have a nice day.
Warmest Regards,
Annie
Neil was great is helping set up the app, I apreciate his time and effort. I will probably upgrade my plan to the higher one soon.
Hi pilgrimswayconsignment store admin,
Here's Niel again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Niel
Socialshop by OneCommerce
Super nice customer service, quick support and amazing features to cutomize our feed as field mapping and custom labels.
Hi Mathub Yoga store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy