評論 (679)
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Tonight I was working on my google merch center feed and I got a message from support. I was happy to see that it was not an automated system. Julie's name is Julie and she set it up in less than 15 minutes and my products were already set up. I sincerely thank Julie for her help. This is an application that I will keep in all my e-store!
Hi admin,
Here's Julie from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Julie
Socialshop by OneCommerce
easy to use only in one click, and best part is the costumer service very professionnel
the follow my requests step by step
Hi admin,
Here's Niel again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Kind Regards,
Niel
Socialshop by OneCommerce
Helpful, knowledgeable Help desk staff and a great app which makes Google free listings and paid shopping ads much easier
Hi Inanna's Daughter admin,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
I needed two feeds on the same shop and this app permits that in the Starter Plan. It is really fast and easy to use, the panel is very intuitive and easy to manage. The customer support is amazing, attentive and professional. I can only say that it worths the price and hope the company keeps offering this high-level service.
Hi Aprile Store Admin,
Here's Rachel from Socialhead Team.
Thank you so much for your awesome review for us. We're happy you had a fantastic time here, and truly thankful for an amazing customer like you.
I'd love to reconfirm that you are having 2 feeds and on our Standard plan now. Kindly keep in touch and share with me all your requests.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Rachel
Socialshop - Facebook, Google Shopping Feed
The most unhelpful customer service I have ever seen. I am just shocked that I am not able to get any sort of assistance from the support...
Dear Yemelianov,
This is Vivian from Customer Support team. I think there might be a misunderstanding here.
On 26 June, you reached out and informed me that you needed help with disapproved products. On the same day, I already informed you how to fix the errors and received your reply. However, when I asked for a screenshot of an error to investigate it further, you replied back when it was out of office hour (8 PM), then proceeded to uninstall our app shortly after.
First, I am truly sorry for the delay in replying back to you.
Besides, please know that we are always eager to help you fix all errors to get all products approved. I look forward to receiving the invitation to access your Google Merchant Center, as we value each and every user in this early stage 😊
Warmest regards,
Vivian
La aplicación por el momento es de 10, ha cumplido todas mis expectativas y cumple su función a la perfección
Hola administrador de Vaja,
Aquí está Niel de Socialshop. Muchas gracias por su revisión de gran corazón.
Además de eso, para mejorar su experiencia, seguiremos mejorando nuestros servicios para usuarios valiosos de Socialshop como usted. Gracias por las cariñosas palabras que ha compartido y gracias por ser la mejor parte de Socialshop.
Además, le recomiendo que consulte nuestro blog para conocer las últimas noticias no solo sobre Socialshop, sino también sobre otras de nuestras aplicaciones OneCommerce, una plataforma líder de soluciones de comercio electrónico, más que eso en https://onecommerce.io/blog/
Si tiene más preguntas, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a support@socialhead.io
Saludos,
Niel
Tienda social de OneCommerce
Best customer service out there! Really enjoy the feature of that app and Ocean was awesome at the customer service
Hello Soft Services admin,
This is Ocean from Socialshop app.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.
Please refer to more details here: https://onecommerce.io/blog/
Best Regards!
Ocean
OneCommerce
Customer service second to none. So far the app looks and works great, would definitely recommend this app
Hi Andrea,
This is Selena from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Selena
Socialshop - Facebook, Google Shopping Feed
Thank you so much! I am so gratefull..
Speedy Service and amazing training on screen sharing. This is so much better than my last facebook feed!
Hi Boujee Boutique
Here's Niel from Socialhead Customer Support Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Niel
Socialshop - Facebook, Google Shopping Feed
Functionality and support is 10/10. Knowledgable and responsive, wish I'd found it sooner as it would have saved the whole team a lot of time.
Hello Luke,
This is Niel from Socialshop app.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.
Please refer to more details here: https://onecommerce.io/blog/
Best Regards !
Niel
OneCommerce