評價 (657)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年6月16日

I have only downloaded this app have not used the app. What I see is a great opportunity is make my business great.

SmoothTrue.com
美國
使用應用程式 4天
OneCommerce 已回覆 2022年6月16日

Hi SmoothTrue.com admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Niel

2022年3月30日

Support is quick & friendly. It seems to be working, we will know more as we start running Google Shopping Ads

LINKD Alarms
英國
使用應用程式 大約3小時
OneCommerce 已回覆 2022年3月30日

Hi LINKD Alarms admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Abby
Socialshop - Facebook, Google Shopping Feed

2023年5月24日

Easy app to use and follow, with super helpful chat support from real people! Jaxber and Ocean were really friendly and great with setting up.

Himac Attachments
澳洲
使用應用程式 大約3小時
OneCommerce 已回覆 2023年6月1日

Hi admin,

Here's Jaxber from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Jaxber
Socialshop by OneCommerce

編輯時間:2021年12月4日

Fantastic app and fantastic support :D
this app is a must for your shopify store! Good staff fast support. I cannot give 10 stars :/!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mini Muslim
義大利
使用應用程式 大約3小時
OneCommerce 已回覆 2021年12月7日

Hi Mini Muslim store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!
Windy

2023年5月21日

Great app and great support team! Thanks Jaxber for your professionalism!

KO Ramps
澳洲
使用應用程式 大約3小時
OneCommerce 已回覆 2023年6月21日

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

編輯時間:2020年7月27日

asking 3 question takes 5 days to get answered.
good app for google but for facebook not at all. ...

( i didn't sey your app is bad ) main reason is waiting days for 1 answer.
and no thanks i will look for something else .

Protection Case
荷蘭
使用應用程式 3天
OneCommerce 已回覆 2020年7月27日

Hello Protection Case owner,

Here is Vivian from Customer Support team. Thank you for choosing our app!

1. In your last messages with me, you asked if our app automatically created a feed in your Facebook Business Manager.

To clarify, do you mean that you see the feed in the Catalog Manager section of your Facebook Business account? If so, then it is because Business Manager is a central space to manage your business, including advertising your products and selling them. The tool to manage your products in separate catalogs is Catalog Manager.

Therefore, once you click on the Catalog Manager section in your Facebook Business account, you will see the catalog created by our app there. The one created by our app will have the catalog ID matches the one in the app.

Besides, you also mentioned that the catalog is owned by Shopify. Since the name of the owner is the name of your Facebook Business account, so please re-check your Business Account name.

2. Secondly, you mentioned that "the products aint even show up correct". Can you specify which field that got synced incorrectly (image/price/inventory)?

If you decide to give us a second chance, we are eager to help you optimize it, so your product data will be of highest quality. I look forward to hearing from you, as we value each and every user in this early stage 😊

Have a great day!

Stay safe,
Vivian

2022年12月8日

I wasnt able to make a proper feed with the official google channel app.
With this it seems to work. Support is also fantastic.

Delias Whiskyshop GmbH
德國
使用應用程式 大約2小時
OneCommerce 已回覆 2022年12月8日

Hi admin,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

2022年12月1日

the customer services is really GOOD!!!
i install the app and after 1 minute customer servicers ask me how they can help ,e with the app.

JUL
以色列
使用應用程式 大約2小時
OneCommerce 已回覆 2022年12月1日

Hi Jul,

Here's Felix again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Felix
Socialshop by OneCommerce

2023年2月22日

excellent service!! impeccable work from Ocean and her team thank you guys !!
looking forward to work with you again

Magrim Watch
加拿大
使用應用程式 大約2小時
OneCommerce 已回覆 2023年2月23日

Hi admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

2020年6月27日

The most unhelpful customer service I have ever seen. I am just shocked that I am not able to get any sort of assistance from the support...

Lachelle beauty
波蘭
使用應用程式 2天
OneCommerce 已回覆 2020年7月3日

Dear Yemelianov,

This is Vivian from Customer Support team. I think there might be a misunderstanding here.

On 26 June, you reached out and informed me that you needed help with disapproved products. On the same day, I already informed you how to fix the errors and received your reply. However, when I asked for a screenshot of an error to investigate it further, you replied back when it was out of office hour (8 PM), then proceeded to uninstall our app shortly after.

First, I am truly sorry for the delay in replying back to you.

Besides, please know that we are always eager to help you fix all errors to get all products approved. I look forward to receiving the invitation to access your Google Merchant Center, as we value each and every user in this early stage 😊

Warmest regards,
Vivian