整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年1月13日

Very well done app and great customer service. I can now easily manage products feeds on all platforms

Tulip Fashion
英國
使用應用程式 36分鐘
OneCommerce 已回覆 2023年1月13日

Hi Tulip Fashion admin,

Here's Ocean from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
Socialshop by OneCommerce

2022年6月27日

Ich habe die App soeben installiert und der Support war überaus hilfreich.
Meine Produkte sind nun im Merchant Center und warten auf Freischaltung.
Vielen Dank ans Team!

Baumwollputz Shop
德國
使用應用程式 31分鐘
OneCommerce 已回覆 2022年6月27日

Hallo Baumwollputz Shop Administrator,

Das ist Niel vom Socialhead Team.

Zunächst möchte ich mich ganz herzlich für Ihre Bewertung bedanken.

Ihre Meinung ist unser höchstes Gut. Wenn während der Nutzungsdauer andere Unannehmlichkeiten auftreten, kontaktieren Sie uns bitte für den Support!

Nochmals vielen Dank für Ihr Vertrauen in unsere App.

Außerdem entwickeln wir einen Blog über alle nützlichen Informationen, die Ihnen dabei helfen können, Ihr Geschäft in sozialen Netzwerken mit allen Apps von Socialhead zu betreiben.

Weitere Details finden Sie hier: https://socialhead.io/category/shopify/

Mit freundlichen Grüßen!

Niel
Socialshop - Facebook, Google Shopping-Feed

2022年4月20日

Great customer service. Wasn't quite ready to use the app as I realized I had another integration in place but it looks like a great service with great features and very responsive customer support.

airhugs
美國
使用應用程式 30分鐘
OneCommerce 已回覆 2022年4月20日

Hello airhugs admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialshop - Facebook, Google Shopping Feed

2022年12月15日

Very attentive support services. Have been struggling with the feed internally and by using this app much of things was simplified.

dele.io
日本
使用應用程式 29分鐘
OneCommerce 已回覆 2022年12月15日

Hi there,

Here's Julie again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
Socialshop by OneCommerce

2022年11月1日

Great app , even better service from Neil Walked me through the complete set up And then checked all was correct Thank you

Red Hamper
英國
使用應用程式 29分鐘
OneCommerce 已回覆 2022年11月1日

Hi Red Hamper Store Admin,

Here's Niel again from Socialshop. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop.

Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Niel
Socialshop by OneCommerce

2023年1月27日

Kæmpe anbefaling herfra! Niel var super behjælpelig og hurtig til at løse problemer med det samme!! Appen er super nem at arbejde med og virker perfekt sammen med Google merchant center

Shaping new tomorrow Germany
丹麥
使用應用程式 14分鐘
OneCommerce 已回覆 2023年1月27日

Hej,

Her er Niel igen fra Socialshop. Tusind tak for din flotte anmeldelse.

Udover det, for at gøre din oplevelse bedre, vil vi fortsætte med at forbedre vores tjenester til værdsatte Socialshop-brugere som dig. Tak for de kærlige ord du har delt, og tak fordi du er den bedste del af Socialshop

Jeg anbefaler dig også stærkt at tjekke vores blog for de seneste nyheder om ikke kun Socialshop, men også andre af vores OneCommerce-applikationer - en førende eCommerce Solution Platform, mere end det på https://onecommerce.io/blog/

Hvis du har yderligere spørgsmål, er du velkommen til at kontakte os via vores live chat, eller e-mail os på support@socialhead.io

Med venlig hilsen,
Niel
Socialshop af OneCommerce

2022年9月27日

Do not use this app! If you uninstall the app, the feed will remain in your Google Merchant feed settings. I have deleted it about 5 times now and it keeps coming back. I don't want the app anymore. I found a better one. The customer service is inept and they don't even know how to make their own software function properly. BEWARE!!!

boulderbarks
美國
使用應用程式 大約5小時
OneCommerce 已回覆 2022年9月28日

Hi Emily,

Here is Felix from OneCommerce and kindly accept my sincerest apology for the inconvenience you faced.

As I explained, this is the first time that we've witnessed this situation so we don't have much information about the root reason but we did try to prevent the feed from being re-generated on your GMC from our end as soon as we received your concern on Sep 12th. I even wrote an email to follow up with you so we can update the situation 2 days later but there was no reply.

We did not aware that the feed was somehow appear on your GMC because as I explained, it is not possible with the app's mechanism. However, we truly want to help you find the root cause and get rid of it so I tried reaching out via emails and provide a solution which I think it is possible to apply in this case. Can you kindly check it and let us help you out?

Looking forward to hearing from you.

Felix
Socialshop by OneCommerce

2021年9月29日

Support is amazing. But App is useless. I mean, if you want to update your catalog you can't. You can just create new catalogs to use for ads. I leave 2 starts instead of 1 because support was great.

Yūjin
美國
使用應用程式 大約3小時
OneCommerce 已回覆 2021年9月29日

Hi Yūjin store admin,

First of all, I would like to thank you for sharing your valuable information.

I would like to share more about your case because you previously had a feed connected to the catalog running ads on the current feed, so Socialshop cannot completely replace the feed you currently own. .

In essence, both applications create 2 sources on the Facebook catalog and work independently of each other, as I have shared, to avoid duplicate products, you need to create a new Facebook catalog and update the Socialshop feed into it.

I am responsible for the issue of not understanding your request sooner, once again I sincerely apologize for the inconvenience you have experienced.

If you need any further assistance, please contact us, our team is always ready to assist you.

Best regards,

Vicky

2022年7月13日

Great app, easy to use ! And the support team is awesome ! (Thanks to Océane for guiding me in the configuration of the app)

Helvetskin
瑞士
使用應用程式 大約1小時
OneCommerce 已回覆 2022年7月13日

Hi Helvetskin admin,

This is Ocean from Socialhead Team.

First and foremost, I want to express my gratitude for your thoughtful evaluation.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Ocean

編輯時間:2021年2月22日

j'ai utilisé cette application pour augmenté mes taux de conversion sa serai bien si cela fonctionne

CE-SHOPPI
法國
使用應用程式 25分鐘
OneCommerce 已回覆 2021年2月22日

Salut CE-SHOPPI administrateur de la boutique,

Voici Annie de l'équipe Socialshop.

Tout d'abord, je vous remercie sincèrement pour votre avis.

Nous apprécions vraiment vos commentaires et commentaires sur votre expérience lors de l'utilisation de notre application et de notre soutien.

Si vous avez besoin d'aide supplémentaire, veuillez nous en informer via notre chat en direct ou par e-mail à support@socialhead.io

Par ailleurs, nous développons un blog sur toutes les informations utiles qui peuvent vous aider à faire vos affaires sur les réseaux sociaux avec toutes les applications de Socialhead.

Veuillez consulter plus de détails ici: https://socialhead.io/blog/

Meilleures salutations !
Annie