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WOW! I am absolutely obsessed with this app and their customer service team! I was having some issues with my Google Ad's and Microsoft Merchant Center connecting to my feed and I set up a call with Stephen Power.
Stephen was personable, kind, and helpful throughout this entire call. Stephen advised me that they will set up my connections manually and get back to me in a few days.
I am blown away by the amount of time Stephen took to speak with me - It was a 30 minute call and Stephen went above and beyond to assist me even to go just a little bit over our scheduled time to ensure everything else was working well.
Regardless of the "free trial" - I will be making sure to work with this app and its business simply because of how amazing the customer service is.
In addition - I figured out how to use this app on my own prior to my meeting with Stephen by watching the video that was provided.
5 stars*****
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our customer service and especially pleased that you were able to navigate our app successfully on your own. It's great to know that our resources, like the instructional video, proved to be helpful for you. We aim to empower our users with the tools and support they need to excel. Your story inspires us to continue enhancing our service. Should you need any further assistance, remember that we're just a message away. Thank you for choosing our app and for acknowledging the efforts of our team, especially Stephen!
Great support from Stephen for the intergration of the app to our Shopify store . The connection of google ads and merchant centre was a breeze + Great insight with the dashboard .
Thank you for your kind words! We're glad Stephen made the integration seamless and you're enjoying the dashboard insights. Here for any further support you need!
I have leveraged FeedOps for feed optimisation for Google Merchant Centres feeds and love it.
I've seen tremendous drops in cpcs, and uplifts in revenue for my eCommerce clients.
The tool is user friendly, and makes optimising product titles, product types, product categories and all product attributes very easy.
I love the keyword planner fetcher functionality as this plays a big part when optimising Google Shopping.
Strongly recommend it for Digital Media and eCom Specialists.
We're thrilled to hear about your success with FeedOps! It's great to know our tool has made a significant difference in optimizing Google Shopping for your eCommerce clients. Your recommendation means a lot to us.
Looking forward to continuing to support your success.