Note globale
3,9
Nombre d’avis par note
  • 65 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 12 % des avis sont des avis à 2 étoiles
  • 24 % des avis sont des avis à 1 étoiles
24 novembre 2020

This app is fraud unfortunatly I deleted other apps and kept this one for reviews , They say in FREE version you get : 150 free feedback request emails in the first month (50 emails a month thereafter)
This is a lie, after one month none of the features are working, and you must upgrade to use the app, which is not mentioned in free version description.
Support service is very slow, conversations took over an hours back and forth.
I had to uninstall

Alep Jewellery
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
2 février 2023

So far, so exciting! AND what was wonderful, and hence am flagging here for the notice of my fellow entrepreneurs is that when we had some niggles installing the feefo widget their team stepped in and helped me with shopify integration and on site optimisation. Looks so great on site and also a really smooth and easy process for your consumers. Excited to see where we can take this next! HUGE thanks for your support Alex and team, you guys made our week!!!

SwellFitness
Royaume-Uni
4 mois d’utilisation de l’application
Feefo Holdings Limited a répondu 21 février 2023

Thank you so much for taking the time to leave this review, our team was very welcome to support you. If you need anything else, don't hesitate to reach out - we're always here to help! 😇

Modifié le 19 février 2021

We use Feefo for our service and product reviews. I don't understand the negative reviews here at all as in our experience it is a really excellent review platform. All our reviews are from verified customers only (so no spammy trolls and haters), and they have a rigorous process for making sure we can't fiddle with the reviews, which means we keep focussing on being excellent!
Feefo is a vital part of our customer service toolkit, there are powerful analytics in the portal for us to understand what our customers are saying about us and their support is also very responsive and helpful.
Highly recommended.

Electric Bear Brewing Co | British Craft Beer
Royaume-Uni
4 mois d’utilisation de l’application
Modifié le 22 septembre 2017

I love this review app everything about this app clean and im using the free part 50 emails per month i wish it was more and cheaper but beside that grate app

Reidsboutiques
États-Unis
Environ 2 mois d’utilisation de l’application
30 janvier 2023

App has installed but can't go any further as it states it doesn't support any theme other than 2.0 - however my theme is 2.0 and it still won't allow me to continue. I can't recommend this app with this current issue.

Noons UK
Royaume-Uni
9 jours d’utilisation de l’application
Feefo Holdings Limited a répondu 22 février 2023

Thanks for your feedback. We've fixed the problem that prevented the app from working with some themes, and our support team is always here to help with manual setup if need be. We hope you'll give our app another try and let us know if you have any questions 😊

20 avril 2018

would have liked this, but it didn't install and all I get is error messages. Tried manual set up, that didnt work either. The sign in was a mess too. Will try another app

Wordynumnum
Royaume-Uni
19 minutes d’utilisation de l’application
Modifié le 22 mai 2018

It says: "What You Get: A lot! Install our Shopify plugin and you get these features absolutely free".... AND it says "for no monthly fee"
I just added it and it says I have 31 days left on the trial. LIES and fraudulent.
AND when you click to extend it wont even tell you a price.
For all I know it's only $10 (but doubt it... that's why they hide it)....
Don't say it's ABSOLUTELY FREE.

Just Ask Parker
Pays-Bas
5 minutes d’utilisation de l’application