The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Electric Bear Brewing Co | British Craft Beer
We use Feefo for our service and product reviews. I don't understand the negative reviews here at all as in our experience it is a really excellent review platform. All our reviews are from verified customers only (so no spammy trolls and haters), and they have a rigorous process for making sure we can't fiddle with the reviews, which means we keep focussing on being excellent!
Feefo is a vital part of our customer service toolkit, there are powerful analytics in the portal for us to understand what our customers are saying about us and their support is also very responsive and helpful.
This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!
I'm surprised there are not more positive reviews on this app
We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features
We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers
The customer service team are very friendly, helpful and knowledgeable
I love this review app everything about this app clean and im using the free part 50 emails per month i wish it was more and cheaper but beside that grate app
This app just sorts it all out for you, it is brilliant.
Customer reviews now display for each of my products. Easy to install and great customer support from Feefo.
Kennedy Wild Bird Food Ltd
The implementation of the Feefo app onto my Shopify website was absolutely seamless and stress free. With the great support Feefo provided, it's up and running and provides customers with trusted reviews whilst viewing products. We believe it's important to have this information clearly displayed to show the great customer service provided. Thank you Feefo, this app is brilliant!! 10 out of 10!