Adding customer reviews to Shopify store with Feefo App

About Feefo

Feefo is an independent reviews and insights platform that gives businesses the tools to build better customer relationships, improve customer experience and enhance their brand reputation, all powered by genuine customer reviews.

Why use Feefo?

• Increase traffic and conversions

• Generate Google seller ratings and organic stars by working with a trusted Google Premier Partner

• Share your reviews on social media to reach a wider audience

• Bring your feedback to life with photo and video reviews designed to increase conversions and engagement

• Build trust in your brand

• Improve customer confidence and brand reputation by showcasing how your customers rate your service

• Prove the quality of your products and service by displaying real reviews across your site

• Gain better business insight

• Learn where you’re going right and where you need to improve with comprehensive reporting and analytics

• Understand individual product performance and identify your strengths and weaknesses to help retain existing customers and confidently grow your business

What does the Feefo Shopify plugin do?

The Feefo Shopify plugin allows you to automatically send your sales data to Feefo, so we can send out feedback requests on your behalf. This allows you to save your business valuable time, as once the plugin is installed, you will no longer need to manually upload sales data to Feefo. Using the ‘Collections’ feature in Shopify, you can also group products together and assign tags that pull through to Feefo, helping you to track different types of products and themes throughout your feedback.

What’s included in the free Feefo customer reviews plugin?

Our free plan is perfect for small businesses who want to connect with and learn more from, their customers, but it’s also a great way to see what Feefo has to offer your business!

• 150 free feedback request emails in the first month (50 emails a month thereafter)

• Feedback requests are automatically sent to your customers, so there’s no need to upload any data to Feefo

• Display reviews on your website using a choice of three widgets

• Analyse your feedback with our comprehensive reporting suite

• Support from our team via email

If I upgrade, what extra benefits are included?

• Customisable feedback requests

• Collect and respond to both service and product reviews

• A huge selection of website and social media integrations

• In-depth reporting and analytics suite

• The option to collect photo and video reviews

• Ongoing support from our UK-based team

• Additional add-ons such as our AI-powered Performance Profiling technology, SMS reviews, in-store feedback, Net Promoter Score, Surveys and more!