Feefo Product Reviews

Feefo Product Reviews

Tarification
Forfait gratuit disponible
Caractéristiques
Fonctionne avec les thèmes les plus récents
Note
3,2 (18)

Everything you need to increase sales, trust, and customer engagement with verified product reviews

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most.

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most. plus
  • Quickly and easily start collecting product reviews in only a couple of clicks
  • Make reviews easy to discover with 10+ on-brand ways to display for your store
  • Connect with Google Seller & Google Shopping to collect or showcase top ratings
  • Take action from trusted feedback knowing that reviews are from verified buyers
  • Get feedback about your store with brand reviews — build trust and gain insights

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Caractéristiques
Fonctionne avec les thèmes les plus récents

Langues

anglais

Cette application n’est pas traduite en français

Tarification

Les frais externes peuvent être facturés par Feefo Holdings Limited séparément de votre facture Shopify. En savoir plus

Shopify Free Plan

Gratuite

Essential 200

$119 / mois

  • Product & Service Reviews
  • Review Response
  • Client Review Page
  • Display Tools
  • Social Sharing
  • Customer Support
  • API & Webhooks

Enhanced 200

$299 / mois

  • Everything in Essentials
  • Feedback Request Manager
  • Insight Labels & Predictive Response
  • NPS
  • Surveys
  • Dedicated Customer Success Manager

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (18)

Note globale
3,2
Nombre d’avis par note
  • 61 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 11 % des avis sont des avis à 2 étoiles
  • 28 % des avis sont des avis à 1 étoiles
29 novembre 2023

Firstly, great customer service - the integration team at Feefo helped me install on 3 different website (2 different themes).

I ended up having to install using manual code, which was disappointing, I think their 2.0 blocks need the option to edit {{ product.id }} tag from within the shopify theme editor, without this feature it seems to potentially pull an incorrect data-parent-product-sku and you are stuck having to insert the code manually - which is a shame.

However, due to the quality of the app once installed and the customer service I cannot knock any stars off for this, and I am now all up and running and thats all that matters.

Thanks

K2 Yak Chews
Royaume-Uni
9 jours d’utilisation de l’application
Feefo Holdings Limited a répondu 4 mars 2024

Thank you for sharing your experience with us. We're pleased to hear that our integration team provided great customer service. We strive to provide seamless integration experiences for our users, and we're glad we could help you get set up.

Your feedback regarding the need for the option to edit the {{ product.id }} tag within the Shopify theme editor is valuable, and we appreciate you bringing this to our attention. We'll take this into consideration as we work to enhance our integration process.

If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing Feefo.

Best regards,

The Feefo Team

13 mai 2024

I'm an existing FeeFo customer with a Premium Plan and this App won't install.
If I could give it zero stars I would.
Abysmal.
I've contact support and they've sent me a word document with complex instructions for creating my own integration app!!!!!!
Abysmal.

Zindiak
Royaume-Uni
23 minutes d’utilisation de l’application
8 mai 2018

This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!

Mitchellsbuildingcentre
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
22 novembre 2022

Have had no issues with the app, so was surprised to see some negative reviews. Would have no hesitation in recommending it.

Linwood
Royaume-Uni
9 mois d’utilisation de l’application
Feefo Holdings Limited a répondu 24 novembre 2022

Thanks so much for your great review. We're so pleased that you have had a great experience with our app 😊

20 août 2018

For an app that 'easily integrates' it easily unintegrates too.

Paid for this for months without getting any of the organic stars.

Highlighted how these have disappeared 6 months ago. While I got attentive service, nothing of any substance changed.

Today I ask again and a different person understands the issue. When I have asked them to tweak the script itself on our site to make it work, the least they can do for the hundreds and hundreds of pounds we have paid for the app; they aren't willing to do.

Feedback Rebates from Virthium however are only too happy to jump on and help out, as are many shopify app developers. We don't have a development team - we aren't a large company. But from what I can advise is Feefo is not worth it for an SME. Plenty of other options available

Vape Juice
Royaume-Uni
Plus de 2 ans d’utilisation de l’application

Assistance

Feefo Holdings Limited peut répondre à toutes vos questions concernant Feefo Product Reviews.

Développeur

Feefo Holdings Limited

Feefo Holdings Ltd, Heath Farm, Heath Road East, Petersfield, BFP, GU31 4HT, GB

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

Lancement

2 mars 2016

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