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The onboarding process though complicated was very much supported by the team through live video calls to show how to work with the system. Communications were never left longer than 24 hours and they always found a solution to any additional needs we had. We now have a stable B2B offering and our customers using the new portal are growing. This has streamlined our B2B business and taken a lot of work off our team as its automated the ordering, allowing our sales team to focus on bringing in new Clients. I Would Highly recommend the product and the team. The support after the onboarding is also very communicative and fast.
A really good experience, there's nothing the team won't do to overcome obstacles, with a really quick response time too. They also created several features for us that we really needed, so went above and beyond on our behalf. Highly recommend Fena, and my customers have all reported a good experience so far too.
Thank you so much, Anne! It's always a pleasure working with businesses like yours. Wishing you all the best from the Fena team!
Very supportive team, reasonable price. I can and will recommend. It was a game changer as a small business owner. Thank you.
Thank you very much, Edith! Always pleasure to work with businesses like yourselves. All the best from the Fena Team!
A little complicated at the installation side but the team are extremely attentive and helpful at every step!
Never was able to log in
Hello - I am sorry you encountered some issue with the app. Our team tried to get in touch with you multiple times to help you out with onboarding and setting the app out. You have not replied to any of our messages. Is there anything we could do to rectify this review? Please email support@fena.co
