Rezensionen (5.955)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
Bearbeitet am 3. Juni 2024

I changed my review from 5 stars to 3. Why is it so difficult to send emails in different languages? In the end I found out how, different campaigns with different triggers,
but then the systems keeps on sending the client to my home page in another language. Does anyone have a good expierence with a review plugin that is multilingual?

Essential.blue
Spanien
2 monate mit der App
Bearbeitet am 12. Juli 2024

12.07.24
Update: habe die App leider wieder gelöscht. Die Mailvorlagen werden immer wieder von der Du-Form in die Sie-Form convertiert, wenn die Dashboard-Spracheinstellung auf Deutsch ist. Support konnte es trotz ehrlichen Bemühens leider nicht lösen.

10.07.24
Die Fera App ist genial gemacht. Habe nach einer Bewertungs-App gesucht, die leistungsfähig und doch einfach zu bedienen ist, ohne zu sehr ins Geld zu gehen. Alles drei leistet Fera vorbildlich!
Innerhalb von 5 Minuten hatte ich die ersten Rezensionen auf meiner Landingpage eingebunden. Echt stark.

MikeintheValley
Deutschland
3 tage mit der App
Bearbeitet am 31. Dezember 2020

2 of 3 widgets are not working at all. Worst support ever. At first, they try to tell you the problem is on your side, than do nothing and totally forget about the problem. Then someone else connects and it all starts again from scratch. I am trying to explain all the problems every day again.

Mintiny
Tschechien
Etwa ein jahr mit der App
Fera Commerce Inc hat geantwortet 28. Dezember 2020

Thank for this review. You made our day by mentioning that you find Fera easy to set up and love the design!

Please reach out if you need anything at all.

Bearbeitet am 29. Mai 2024

This App got more annoying and obstructive the longer I used it. The monthly limit on the Free plan needs to be much bigger, especially when compared to other, better Apps such as Judge.me.

This monthly restriction soon results in constant emails from Fera saying you've exceeded your plan and need to upgrade, and cost me many reviews at Christmas time.

Fera also 'auto created' a default Incentive discount of £5 off, which meant I lost money when it was used. Very annoying. I didn't even know about it until too late.

I may have considered upgrading, but it jumps to £29 a month - meaning it costs more than Shopify itself!! Where do these people get their numbers? It's way too expensive.

Finally, when I tried to Export my reviews, this auto action was also Blocked by Fera - something that made me even more determined to replace the App. Instead, you receive a message saying 'a member of the Fera team needs to review it' and that 'if you don't hear from them contact support' etc. etc. Disappointing.

Vanwear UK
Vereinigtes Königreich
12 monate mit der App
19. Dezember 2022

For some reason this app ignores store configuration and lists product prices in USD. Nowhere in the app configuration could I find a resolution for this.

Side Design Fabrications
Australien
5 monate mit der App
4. Juli 2018

Good kflnvmzaelùnzmNVNVé"zejnfùocné"ùzlnflkn"rvljnfmjrzbfolkndsjfnjzbrkhbajrbvjzc;dnc;

Mooka Kooka
Belgien
27 tage mit der App
31. Mai 2018

It started to work and then disappear,,, what happened ? it is the second time with another store

3stoks
Australien
25 tage mit der App
16. Mai 2018

I'm Not liking. cuz I have no clue how to use it right! when I ativated it was showing in my 100 products at the same time. I havent find how I DO IT JUST FOR ONE PRODUCT WHEN WILL BE RUNING ADS. so Im pretty sure will cancel it. Its not that easy to beginners

B B N B Boutique
Vereinigte Staaten
24 tage mit der App
20. April 2018

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Gnetiks
Kanada
19 tage mit der App
22. Oktober 2018

I just used it and doesn't work in my shop. I made all personalization to make appear it in my shop but nothing

Relook's Followers
Polen
14 tage mit der App