Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
3 de abril de 2024

This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!

MagiMo Boxes
Estados Unidos
Alrededor de 18 horas usando la aplicación
21 de marzo de 2024

I'm so impressed with this app. Anytime I need help customer service is available through chat and have been extremely helpful and knowledgeable about Fera.

Infusion
Estados Unidos
7 días usando la aplicación
17 de febrero de 2024

Nice Support Advisors always try to solve the issue and one of the Advisor today I talk with was Holden a nice man

PikPk
Estados Unidos
2 meses usando la aplicación
26 de marzo de 2024

Very Good Experience with optimizing Product reviews and Ad videos.

Fit Fam Collective
Catar
17 días usando la aplicación
4 de enero de 2024

Excellent app that we will use ongoing for our store. We have a huge catalog, so getting reviews for all products is challenging on our own - the connection to Amazon is seamless and incredibly valuable. All support questions have been addressed immediately, almost always same-day.

VIPOutlet
Estados Unidos
3 meses usando la aplicación
Fera Commerce Inc respondió 12 de enero de 2024

Thank you for your review!

It’s so wonderful to hear that you’ve had a great experience with our support team and that getting reviews has now become easier 🎉

Please reach out to us at any time if you need anything!

21 de febrero de 2024

Amazing customer service - so polite, caring, quick and professional!
Highly recommend FERA.

BRALISSE
Estados Unidos
3 meses usando la aplicación
14 de febrero de 2024

Holden helped me add reviews to my homepage, and he nailed it! Awsome support, I've been with them since the beginning and I always appreciate working with them.

Cedar Mill Fine Firearms Cases
Estados Unidos
8 días usando la aplicación
5 de enero de 2024

Great app. We were able to synchronize it with Google and it helps our customers to give us feedback.

Finca Koa
Estados Unidos
Alrededor de 2 años usando la aplicación
Fera Commerce Inc respondió 12 de enero de 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

12 de diciembre de 2023

I am thrilled to give this review app a 5/5 stars!
Equally impressive is the exceptional customer service provided by Roel. The support I received was nothing short of amazing. Roel went above and beyond to address my queries promptly and effectively, ensuring that I felt supported every step of the way.

Overall, I highly recommend this review app to fellow Shopify users. It not only elevates the credibility of my online store but also comes with the added bonus of outstanding customer service. A winning combination!

Shatha Al Dafai
Omán
Más de 2 años usando la aplicación
Fera Commerce Inc respondió 12 de enero de 2024

Thank you for your review ❤️

It’s so great to hear that you are liking our app and the credibility that it brings for your customers, and have had a great experience with our Roel and our support team!

Please reach out to us again at any time if you need anything 😁

3 de marzo de 2024

The best app of our shopify webshop.

Leatherbox
Estados Unidos
8 meses usando la aplicación