Fera Reseñas de producto , 5.677 reseñas

The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.

I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.

The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!

Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.

Fabulous Team!

I would say being a new small business owner and completely unfamiliar with web development, marketing technologies, what sold me is the ease of importing reviews from my other commerce sites. User friendly interface.

The best reviews app! tried many here on shopify and all i can tell you this is the best and easiest to manage with a great customer support!

So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.

I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!

So far very good. I really appreciate the interaction with our customers made possible with Fera. The Fera team is responsive and acts quickly when help needed.

i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x