Reseñas (5.990)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de agosto de 2024

It works great just wish it had more than 10 automatic emails for the free plan. The next tier is pretty expensive but I might be willing to pay for a paid plan if it cost a little less.

Moss Rock Metals
Estados Unidos
2 días usando la aplicación
6 de agosto de 2024

Makes it easy to import reviews from Etsy and Trustpilot although it is a shame it doesn't verify those from Trustpilot despite the apparent established connection. A bigger bummer for us is that I hoped it will be easy to import eBay reviews too but the only way one can do that is to use some Chrome extension to export to a CSV (pay that as well if you have many), adjust that to Fera's CSV template and import then into the app. These reviews will most likely be unverified too.
However, unlike the Opinew Product Reviews App UGC app, the backend is intuitive and the frontend widgets appear nicely designed and you don't get the unnecessary "powered by" clutter.

The Foalyard
Reino Unido
Alrededor de 9 horas usando la aplicación
31 de julio de 2024

Very good!

Esencia de Cristal
Brasil
6 días usando la aplicación
12 de enero de 2024

What it does it does well, and the customer support is helpful and responsive. Easy to set-up and configure, and looks natural when integrated into a Shopify site.

I docked a star because product reviews seemed to be global, rather than product specific. Ratings were correctly mapped to each product so far as I can tell, but all reviews for all products on my site got displayed on each product page.

I was unable to find any configuration settings to correct this. Perhaps I was just missing something, not sure.

Worth the Wheat
Estados Unidos
12 meses usando la aplicación
Fera Commerce Inc respondió 1 de abril de 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is great to hear that you have had a great experience with our support team and have found our app easy to setup and integrate on your store 🎉

Please reach out to our support team to help you with the global reviews, it may be a configuration issue, or sometimes all reviews will display if a product has no reviews of it’s own.

You can reach out to support in your Fera dashboard or through help@fera.ai.

15 de junio de 2024

Just started to use it. So far so good. Will update in the future…

KikiJewelerShop
Estados Unidos
43 minutos usando la aplicación
18 de enero de 2024

Overall good review app, have had a bug where a customer couldn't review the specific product they bought

Collective Sherpas
Estados Unidos
6 meses usando la aplicación
29 de noviembre de 2023

can be a bit confusing, but overall its a good service.

Golf Guru
Estados Unidos
4 meses usando la aplicación
Fecha de modificación: 16 de enero de 2024

Great app so far, wish there is attribute rating and customer profile, so we can filter the reviews by customer attributes

Furray
Canadá
19 días usando la aplicación
17 de enero de 2024

Seems straightforward, but I'm having trouble making the reviews visible on my Shopify store. I'm sure it is an operator error.

BOLD BANNDS
Estados Unidos
Alrededor de 5 horas usando la aplicación
15 de noviembre de 2023

application pratique et utile, dommage que c'est en anglais . Heureusement il y a quand même un chat immédiat avec une bonne équipe . Qui sont à l'écoute pour bien
résoudre les difficultés. En particulier Holden qui m'a bien aidé encore merci.

Zenfusion
Francia
Alrededor de 2 meses usando la aplicación
Fera Commerce Inc respondió 12 de febrero de 2024

Merci pour votre avis ❤️ et merci de nous faire confiance pour vous aider à recueillir vos avis !

Nous sommes très heureux d'apprendre que vous aimez notre application et que vous avez eu une excellente expérience avec notre équipe d'assistance, et Holden en particulier !

N'hésitez pas à nous recontacter à tout moment si vous avez besoin de quoi que ce soit 🙂