Avis (5 802)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
21 mai 2024

Amazing team, perfect app for the review. :) thank you very much for everything. :)

EMILLY
Lituanie
4 jours d’utilisation de l’application
3 avril 2024

This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!

MagiMo Boxes
États-Unis
Environ 18 heures d’utilisation de l’application
6 mai 2024

Very easy to import reviews with their widgets

Fresko Decor
États-Unis
Environ un mois d’utilisation de l’application
15 avril 2024

Easy and fast solution to integrate TrustPilot Reviews into a store. Customer service is fast and good

Bum Swim
Espagne
5 jours d’utilisation de l’application
20 mars 2024

An Absolute Joy to Use!

I just had to drop a review here because I've been so impressed with this app! Right from the start, it's been super easy to use. I've tried out plenty of apps before, but this one is by far the most user-friendly.
Their customer service team is top notch – Roel solved my issue in a matter of minutes.

It’s been a hassle-free, enjoyable journey, and I highly recommend it to anyone looking for an app that’s both incredibly easy to use and supported by a fantastic customer service team.

Amica Jewels
Allemagne
1 jour d’utilisation de l’application
3 mai 2024

Great review app! I use Fera for my other store aswell. Very satisfied with the possibilities it has and the fast and good customer service is great! Thanks for the help Roel! I recommend Fera to everyone!

SOAKSOAKERZ.
Pays-Bas
Environ 18 heures d’utilisation de l’application
12 mars 2024

Great app and great support! I like that it's customizable to your theme and fonts.

Cheerfetti Gift Co.
Canada
Plus d'un an d’utilisation de l’application
28 janvier 2024

i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x

Sentimental Keepsake
Royaume-Uni
Plus d'un an d’utilisation de l’application
Fera Commerce Inc a répondu 1 avril 2024

Thank you for your review ❤️

We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated!

Please reach out to us at any time if you need anything 🙂

26 janvier 2024

I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!

Brindly
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Fera Commerce Inc a répondu 1 avril 2024

Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews!

We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉

Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂

17 mars 2024

I'm very happy with this app, their customer service and features. Highly recommend it!

En Casa Cooking Space
Australie
Environ un mois d’utilisation de l’application