Avis (6 003)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 août 2024

Great app! Awesome customer service.

Gutter Guard Direct
Australie
8 jours d’utilisation de l’application
6 août 2024

Makes it easy to import reviews from Etsy and Trustpilot although it is a shame it doesn't verify those from Trustpilot despite the apparent established connection. A bigger bummer for us is that I hoped it will be easy to import eBay reviews too but the only way one can do that is to use some Chrome extension to export to a CSV (pay that as well if you have many), adjust that to Fera's CSV template and import then into the app. These reviews will most likely be unverified too.
However, unlike the Opinew Product Reviews App UGC app, the backend is intuitive and the frontend widgets appear nicely designed and you don't get the unnecessary "powered by" clutter.

The Foalyard
Royaume-Uni
Environ 9 heures d’utilisation de l’application
19 septembre 2024

GREAT

24our
Australie
2 mois d’utilisation de l’application
13 juin 2024

Honestly amazing! So fast at responding and fixing any issue I had with trying to configure placements myself. Love this app!

ASGFR
Australie
7 mois d’utilisation de l’application
19 mai 2024

Fera has completely transformed the way we manage customer reviews and feedback for our business. The platform is incredibly user-friendly, making it easy to collect, display, and analyze customer opinions. The automated review requests have significantly increased our review volume, and the beautiful, customizable widgets blend seamlessly with our website's design.

One of the standout features is the ability to showcase customer photos and videos, which adds authenticity and boosts our credibility. The analytics and insights provided by Fera have been invaluable in understanding customer sentiment and making informed business decisions.

Customer support is top-notch, always responsive and helpful whenever we have questions or need assistance. Overall, Fera has exceeded our expectations and become an essential tool for our business. Highly recommend to anyone looking to enhance their review management process!

OutFoot
Afrique du Sud
5 mois d’utilisation de l’application
2 septembre 2024

nice!

PetQila
Inde
10 jours d’utilisation de l’application
4 octobre 2024

Amazing app! customer service is excellent

Dune Perfumes
Australie
Environ 2 heures d’utilisation de l’application
24 juin 2024

The customer support team was fantastic. Big shoutout to Holden, one of FERA Reviews customer support agent. He addressed all my questions and concerns clearly and in a way that was easy to understand, even for someone not tech-savvy like me. Highly recommend!

DES Hair Care
Canada
5 jours d’utilisation de l’application
16 juin 2024

The Fera app excellant tool for store owners, to improve the CM reviews experience, the Fera app allows uploading reviews with photos.

the customizable display makes it look more professional and trustworthy, beside it is simple and ease.

Royal Express
Émirats arabes unis
12 jours d’utilisation de l’application
18 juillet 2024

I've just set it up. So far so good and the customer help was fantastic. Thanks team.

Little Eco Shop
Australie
1 jour d’utilisation de l’application