Avis (5 999)
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DELETE NOW!!!! Fera automatically setup a coupon code for 2 of my products without my authorization!! This is a serious breach of my websites security I feel!!!! This is something I would have never done on my end of things!!!! DELETE it and find something better!!!!
Thank you for your review!
We are sorry to see you go. Fera will never automatically setup incentives (coupons, discounts, etc.) for our merchants.
We also are not able to ...
thank you vey good app
I am surprised that there are so many good reviews, as I had an awful experience using this app. The custom incentive function is broken, so I can't reward customers with points from our rewards app (Smile) that is integrated with Fera.
I've been emailing their team for weeks, get a lousy response with no helpful information on expected timelines from their engineers, thank them for their "update ...
I'm sincerely sorry for the trouble! There was, in-fact, no bug here, but rather just a rare miscommunication between our engineering team and our support team which resulted ...
The UI of the app is great but there are really bugs everywhere. I had to message support every step of the way. Finally a display bug had to be looked at by their IT. It's been 3 days without any feedback, after 3 days of trying to get it set up. Moving to one of the many other competitors, please test your apps before launching.
Don't even bother using the "free plan" you only get 1 widget so a product can even have the ratings and reviews at the same time. Waste of time.
couldn't figure out, taking too much tome to synch, not worth the effort, too slow to configure. looking for a subsitute
Thank you for your review!
We are sorry to see you go and that you had a difficult time with our app on your store.
We would be happy to assist you with syncing reviews and ...
Just a big waste of time. Does not have features that it claims on their website. Support tells me to contact Shopify, Shopify obviously does not provide support for third part apps. Now i'll just have to waste a long time erasing everything from the app installation...
Dearest Zacchissimi:
You misunderstood our request and stopped responding to our messages attempting to clarify. Shopify removed a feature that is required to do what you ...
Used the app for a few days, didn't like it so much so i've uninstalled it.
Found it just a few days later that the app left traces and kept on displaying on my product page- which caused a conversion drop.
Unfortunately Shopify has no means to automatically remove integrated HTML code upon uninstallation of an app because as soon as the app is uninstalled they revoke access to ...
i DONT KNOW HOW TO DESCRIPE THIS BECAUSE I DONT CLEAR SEE THAT SKILL AT MY PRODUCT DETAIL..................................
I uninstalled this app after 30 min. it had issues integrating and I just didn't have time to go through the manual code process. this was at midnight.
at 2:37 am i awoke to this message from them
Subject: Your Store's Data Will Be Deleted In 20 Hours
You or someone at your company uninstalled the Fera.ai app or Fera.ai has lost connection to your store. In order to comply with GDPR we will be ...
Hey there! I think there is a misunderstanding about what that email says. The message that you received was letting you know that your store data was being removed from Fera ...