Avis (5 752)
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Great Customer Service. Better Then Shopify's
Don't even bother using the "free plan" you only get 1 widget so a product can even have the ratings and reviews at the same time. Waste of time.
So far, I'm really liking what I'm seeing. It's about to help take our store and everything we are doing to the next level.
couldn't figure out, taking too much tome to synch, not worth the effort, too slow to configure. looking for a subsitute
Thank you for your review!
We are sorry to see you go and that you had a difficult time with our app on your store.
We would be happy to assist you with syncing reviews and the configuration!
Please reach out to us at help@fera.ai 🙂
I found this app and its tours to be very easy to setup and it allows me to achieve the goals i have set out
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
This is my first day using the app, but so far so good! It's very user friendly which means a LOT to me, and it allows me to see how each widget will look/perform on my site before going Live. I received live customer support that was soo helpful! The wait time was supposed to be 3hrs, but I was assisted in less than 10 mins. Looking forward to having this app help with my conversions & social Proof. Will update the rating after I've had a few weeks to experience the app.
easy to use , and great interface, helped me create products reviews and send out emails at just one click
This is a good app which helps you to get more customers.
Just a big waste of time. Does not have features that it claims on their website. Support tells me to contact Shopify, Shopify obviously does not provide support for third part apps. Now i'll just have to waste a long time erasing everything from the app installation...
Dearest Zacchissimi:
You misunderstood our request and stopped responding to our messages attempting to clarify. Shopify removed a feature that is required to do what you wanted to do and we were simply telling you to contact Shopify to have the feature turned back on. We have no ability to do that for you from our side since it is not a feature in our platform.
Anyways, we've since disabled skills that requires work from Shopify to avoid such confusion in the future, but if you decide you want to try it again simply respond to our messages and we'll do our best to support you.
LOOK GOOD §§................................................................................................................§§