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I had a terrible experience with the app. I have been emailing the company for over a week. All of my customers reviews that I received with using their app are gone. No one has returned my emails other than saying they will look into it. However, I still haven't received an answer as to what happened nor a refund for paying for a service from 2022-2025 and all my reviews I paid for are gone. If ...

I signed up in 2023, and had a great experience, until now.

I was offered a free trial on Oct 29, 2023. I downgraded back to the free plan Oct 29, 2024, but was charged $99 for the premium version. I contacted chat support to have this fixed. They let me know that Shopify has to fix it. I contact Shopify, who lets me know that that is incorrect and that Fera needs to apply credits for the charge ...

Worst app i have ever used. Nothing is structured correctly.
It also left code on my website that i now have to pay to have removed.

If I could give less stars i would.

I'm not sure what happened because I had been using this app for a few years. It seems they had a rebranding of some sorts. Everything looks different plus all of the reviews I had have been deleted. I won't be using this app anymore and I cannot and will not recommend this app to anyone moving forward.

I contacted customer support and asked for a cancellation of my subscription as I migrated to Shopify from Wix and they never cancelled it!

I realized I was being charged for months and they won't refund me. Even though I was using Fera on shopify too. I will definitely be finding another app. The good reviews are incentivized by Fera for free 1-year subscription! So take them with a grain of ...

I didn't like it. It was too difficult to use and embed into my Shopify website. Not great for digital products.

It's a good app but If you generate alot of money you have to pay 250$ a month at least that is just stealing I'm sorry.

If this way a normal price I would rate it 5 stars

Pathetic app. I can't change users. The verification email never shows up. Now I will have to find another app that can actually work.

I installed the app and had issues with it importing reviews. I followed all instructions however its not working. I lodged an enquiry in the chat, it's been 5 hours and it's still not resolved. Getting a response is at least a 30min wait (it says someone will respond in a few min, unfortunately thats not true) and then a reply after is approx 20 to 30minutes. It's now 2:30am. Issue isnt resolved ...

This useless app decided to delete all my reviews and just keeps saying something went wrong. Pathetic app and not worth it at all. DO NOT DOWNLOAD