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A very good assistance for the handling of this application. Thanks you and we really recommend Fera!
Very happy so far. The installation was easy and I'm curious to see how well it will perform in the shop.
Excellent app, great value for money. The staff are brilliant and very quick to make improvements/ customisations. Even help quickly on the weekends. Can't recommend highly enough
This app helps me know what customers want. I like that they have the option of adding not only photos but video as well. I like that I have to approve the review before it is submitted to my website.
I was using the free Product Reviews app from Shopify for a few years and today I switched over. It was pretty easy to switch and automatically import all my reviews. I love the increased functionality and control I have. I have multiple products that are the same but listed separately for different colors and I love that I can group the apps so the reviews show on all pages for the same style! The customer service was great too. As with any new system, I had lots of questions at first and I was able to chat with Holden from the Fera team all day with my questions. It was like having an in-office setup assistant right there with me and he even did things on the back end that I couldn't figure out and sent me screen recordings of how to do things myself. Super helpful. For such a small monthly cost, this is a crazy amazing upgrade from the free app. Highly recommend.
this app has been extremely helpful for setting up my customised items. and the automated emails are great as well
Great app to increase trust and conversion rate in my store, I would 100% recommend it to anyone who wants to boost their sales.
Best part about this app is their customer service. Their customer chat is not by a chat bot. They were able to fix my website's html code and activate my widgets for me!!! Thank you so much! I will definitely be sticking to Fera!
Great app- very easy to use and user friendly - and Jameela from the team has been fantastic at helping us with other recommendations site wide. Would definitely recommend.
Great Product, helps to make the website more engaging and "alive" with tracking transactions and customer's activity.