리뷰 (5,810)
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Love this app and their customer service is great!!! Each time I've needed help someone has helped within a few minutes.
love the simplicity of getting real customer feedback directly on my website - hoping it helps turn more window shoppers into customers
great design
Have used fera firstly on Wix and now on Shopify. Great app and fantastic customer service!
Absolutely fantastic customer service! I am really clueless about Apps but this review app has been incredibly easy to use and cost effective. Their customer service is quick, friendly and efficient. Any problems I had were sorted immediately and with a very personal feel. I would highly recommend this App.
Shortly after downloading Fera i had some issues relating to settings i changed in Shopify (prior to downloading Fera), the error page prompted me to communicate with support. Based on past experience with other apps, I fully expected to meet a very unhelpful bot on the other end of the chat, that was NOT the case. Instead I was connected with Roel (a real person!) who was quick to respond on a Sunday night no less. He patiently assisted me with not only Fera but with fixing settings in chrome and Shopify to ensure that everything was running as it should. I HIGHLY recommend this app extension for your store even though i'm only just starting, i am confident that if any issues arise it will get sorted by someone knowledgeable and kind. Thank you again Roel.
So far so good. Just recently approved my first product & store review. Only time will tell if this app can maintain the 5-star rating I've given it thus far.
Good servce!
Overall Good. And Very easy
Great product - i know my customers rely heavily on reviews and the ease in functionality of the app allows me to easily offer that to them.