리뷰 (5,852)
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평점별
cool, simple . useful. thank you
I like the app, because I don't have to do any coding. On other apps I tried using it was so complex. This one by far is so easy.
I am surprised that there are so many good reviews, as I had an awful experience using this app. The custom incentive function is broken, so I can't reward customers with points from our rewards app (Smile) that is integrated with Fera.
I've been emailing their team for weeks, get a lousy response with no helpful information on expected timelines from their engineers, thank them for their "update", and then don't hear from them for a week until I circle back to them for an update. I've become straightforward in my requests to get actual time estimates and have been ignored. Very disappointed. Uninstalled Fera and am moving forward with a different app.
I'm sincerely sorry for the trouble! There was, in-fact, no bug here, but rather just a rare miscommunication between our engineering team and our support team which resulted in your delayed resolution.
The issue stemmed from our new loyalty app support for review submission rewards (Joy loyalty, Bon loyalty and more) so you’re not stuck to 1 loyalty app. In doing so we added some confusion about how our Smile loyalty integration is configured.
The engineering team was working on some UI improvements that created the confusion for you in the first place which took a few weeks to complete, but that should not have delayed letting you know how to continue with our partner Smile.io without problem.
I sent you an email before seeing this review about how we're going to DO BETTER for all merchants in the future to prevent further communications and how we're going to COMPENSATE you for the troubles.
Again, I am incredibly sorry for the miscommunication! We will do better moving forward - I promise!!
- Jay (CEO)
Just awesome. If I can rate it 10********** ......I would do so. One of the best apps on Shopify....A+ rating. Thanks for the good work.
Great application for the shopify store.
Really like this app. Think it is working to make more sales
Impressed - We have just transitioned from another review app due to lack of support. So pleased to get prompt and efficient service - Denis
The banana Stand is the best app even , it is helping my store to boost sells up , Thank you
must-have for shopify beginners..
pretty seamless, straightforward. Customization is very easy, love the endless options for this. Great addition and necessary for any site