Fera Product Reviews App

I installed the app and had issues with it importing reviews. I followed all instructions however its not working. I lodged an enquiry in the chat, it's been 5 hours and it's still not resolved. Getting a response is at least a 30min wait (it says someone will respond in a few min, unfortunately thats not true) and then a reply after is approx 20 to 30minutes. It's now 2:30am. Issue isnt resolved. I've got smile and yotpo and the responses are much faster, it appears the fera team is either really small and need more online agents or just not as responsive, either way the customer doesnt get assistance. So far it's been a poor experience.

Great!! it gives good social proof!

Gostei muito do app! Estou adorando usar esse app, muitas funcionalidades e ótimas estratégias para converte em vendas.

This was so far the best app I have seen becouse I tried almost 3 apps and I was dissapointed but now I can say I will stat with this one.

The app is amazing! I'm starting off as a new store and the features and promotion has increased traffic tremendously!

Love it so much it help me so much with my sales in my store.
I don't know what to right to get 100 characters, oh god its done!!

Really like it. Very customisable

It's very seamless. We'll see how things go but for now, I'm giving it 5 stars

Good app that helps in converting customers and drawing attention to the product. Highly recommend!!

It says 'guaranteed' so I'm going to expect from this. Seems good.