Recenzje (6 005)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
16 wrzesień 2024

Ich bin noch in der Trialphase - aber sehr angetan von der App. Alles läuft sehr reibungslos und sieht schick aus.

RQ ELEMENTS
Niemcy
9 dni korzystania z aplikacji
14 luty 2024

I have been using this app for a few years now and have always been very happy with it. I recently had a couple of issues as I had updated my Shopify theme and the app wasn't working properly. I reached out to customer service and Holden was amazing, he fixed every issue in a matter of minutes and went over and above what I had asked, offering suggestions for further improvements and then implementing them. 5* service, thank you.

Rushmere Skincare
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
Fera Commerce Inc odpowiedział(a) 2 maj 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews for all these years!

We are so happy to hear that you have had a great experience with our support team and Holden in particular!

Please reach out to us again at any time if you need anything 🙂

18 kwiecień 2024

So far very good. I really appreciate the interaction with our customers made possible with Fera. The Fera team is responsive and acts quickly when help needed.

Stereopolis
Polska
11 miesięcy korzystania z aplikacji
Fera Commerce Inc odpowiedział(a) 2 maj 2024

Thank you so much for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

13 marzec 2024

Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.

Fabulous Team!

Rustic Country Soaps & More
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Fera Commerce Inc odpowiedział(a) 1 maj 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.

Please reach out to us at any time if you need anything 🙂

12 czerwiec 2024

Holden was absolutely wonderful to work with. He understand my concerns from the get go and assisted me to create exactly what I was needing. I would highly recommend this app as it was extremely easy to set up and the support was amazing!! :-)

Crystal Heart Journeys
Stany Zjednoczone
Około 16 godzin korzystania z aplikacji
14 maj 2024

Great app, really helped to create more trust to attract more new customers.

Red Dot Wine Pte. Ltd.
Singapur
7 miesięcy korzystania z aplikacji
4 czerwiec 2024

Fera's service is outstanding. The platform is user-friendly, which was a key factor in my decision to choose Fera over other review apps. For beginners seeking a simple yet comprehensive solution with essential customer engagement features and more, I highly recommend Fera. It's ideal for those who desire both simplicity and robust functionality in one package.

tag8
Indie
Około 13 godzin korzystania z aplikacji
12 sierpień 2024

top customer support

WolfSip | Premium Drinkware
Liban
Około 22 godziny korzystania z aplikacji
1 sierpień 2024

ottima app con moltissime funzionalità, facile da personalizzare

Strike3D
Włochy
5 miesięcy korzystania z aplikacji
4 marzec 2024

So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.

Moon Sands Jewelry
Kanada
2 miesiące korzystania z aplikacji
Fera Commerce Inc odpowiedział(a) 2 maj 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!

Please reach out to our support team as they may be able to assist you with this! 🙂