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I am very new to the entire Shopify platform so there are so many things I don't know how to do or how to use. I started using Fera a few weeks ago and I am currently on their one year free trial. Like I said, I'm a total newbie so at first, there were a few things I didn't know how to tweak in Fera but I eventually managed to learn because the platform is user-friendly and thankfully, they have a very fast and responsive customer service! There are even times when the agents themselves manually edit the code because I don't know how to do it. I didn't even have to ask, they just went straight to solving the problem I described. I highly recommend this app!
Hello LuminAGE! Thanks for using Fera for your product reviews and social proof. It looks like you messaged us on a weekend and the following business day was a National Holiday (New Years Day). Sorry for the late reply. Message us at anytime and we will happily help ❤️
very easy to use and I love that you can "stalk" your customers to see how they use your website. It's so helpful! The layout is pretty basic which makes it easy. Not sure if the higher priced packages gives you more options to customize the emails and other things, but that would be the only bummer as you need to know code to truly customize the look in the lowest package. Support is SUPER helpful as well!! I'm pretty glad I found this app.
Great app with good support! My store's conversion rate increased by 1% after installing the Fera! Thank you!
really good app,easy to use, really helpfull
Great app! I was having some issues with adding a widget to my home display and the help team was extremely fast and very helpful.
Really good and working. You can take important support from this app
really like this app! It really helps with my business and I love the reviews I enjoy this great app
Great this app is great it is easy to use.............................................................................................................................................................................................................................................................................................................................
We`ve been using fera.ai app since the launch of our first eshop (now we have 5) and we do see increase of CRO because of the given features.
A must-have social proof app. We got an increase 32%