Recenzje (6 003)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
27 styczeń 2018

Great for any new user, or even an experienced one.

Pride In Prices
Stany Zjednoczone
13 dni korzystania z aplikacji
1 luty 2018

is goooooooooooooooooooooooooooooooooooooooooooood
i recomened at alllll

Mihai12
Rumunia
13 dni korzystania z aplikacji
18 październik 2023

The Fera Product Reviews application has been installed on our Shopify store for over a month now. The primary reason for choosing this application was its compatibility with Etsy, allowing us to import our nearly 1,000 Etsy reviews. Since we opened our Shopify store recently, this was a crucial feature.

The application's interface is excellent, with easy installation and operation. We appreciate the app's aesthetics and how it blends seamlessly with our shop. Furthermore, it offers several essential features necessary for any business, such as the ability to respond to reviews, review photos and videos, and store reviews, in addition to product reviews. The app's automated email system is also a valuable asset, and its prices are highly competitive and affordable for small businesses.

However, we must caution users who utilize the rewards for reviews option in this application. The generated reward discount codes are automatically generated by the app and sent immediately to the customer, but they WILL NOT combine or work with ANY other discounts that users have set up in their shop. This means that customers will be unable to use the rewards generated by this app for their reviews unless users manually check their discounts section and physically change the combined shipping on each and every discount code generated. This is time-consuming, and customers may have already attempted to use the coupon code and been denied at checkout, resulting in lost sales. Therefore, users must be aware that the rewards discount auto-generated and sent out to reward reviewers will not work if they have any other sales or discounts of any kind in their shop, unless they change each and every code manually.

Our business brought this issue to the attention of their customer service, but we were informed that it was not a priority and that they could not cater to every customer's needs. They did say that they would forward it to a team for possible future updates. This brings us to the other downside of the application, which is its customer service's lack of responsiveness, at least in this situation.

In conclusion, Fera Product Reviews is a great application with many excellent features at a reasonable price. However, the rewards for reviews feature has a significant limitation that users must be aware of. Additionally, the customer service could be more responsive to user needs.

Ozark Moons
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
5 lipiec 2018

good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Honeyclans
SRA Hongkong (Chiny)
13 dni korzystania z aplikacji
Edytowano 23 maj 2018

Good app so far but need to add a review to unlock full features to so I can really use the app so here is my review............

Journeyintothewild
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
16 styczeń 2018

Great Product! Can't wait to see how well it will boost my business!

Naughtygeekz
Stany Zjednoczone
12 dni korzystania z aplikacji
28 lipiec 2020

greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received
greatest customer service i’ve ever received

thx

GALAXYBAE™
Stany Zjednoczone
12 dni korzystania z aplikacji
Fera Commerce Inc odpowiedział(a) 18 sierpień 2020

🎉🎉🎉 Happy to hear 🎉🎉🎉

19 grudzień 2018

I used this app and my CR grow up a lot. They have a good customer service too. I recommend it a lot

Hooray Pets
Hiszpania
12 dni korzystania z aplikacji
26 luty 2021

In love with the user journeys, it really provides a good look at what people are doing in your site, lets you learn where they are dropping off so you can optimize your page.

Happy Sublime
Stany Zjednoczone
12 dni korzystania z aplikacji
22 luty 2018

Great app, it works and make our revenue bigger!

Torteelas
Słowacja
12 dni korzystania z aplikacji