Avaliações (5.999)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
28 de janeiro de 2025

Easy to work with

3scentscandles
Estados Unidos
4 meses usando o app
1 de novembro de 2024

I signed up in 2023, and had a great experience, until now.

I was offered a free trial on Oct 29, 2023. I downgraded back to the free plan Oct 29, 2024, but was charged $99 for the premium version. I contacted chat support to have this fixed. They let me know that Shopify has to fix it. I contact Shopify, who lets me know that that is incorrect and that Fera needs to apply credits for the charge ...

Juci Roots
Estados Unidos
Aproximadamente 1 ano usando o app
11 de dezembro de 2024

Loving this app! Customer service is great! Thank you!

Wake Up & Glow
Canadá
Aproximadamente 2 meses usando o app
25 de novembro de 2024

Great customer service. Roel is super nice and reactive!

The Memorists
Canadá
4 meses usando o app
1 de dezembro de 2024

excited to try

Espresso Beauty
Estados Unidos
3 meses usando o app
16 de janeiro de 2025

Just installed the app. Amazing customer service. App is really easy to use

Valérie Simon
Canadá
Aproximadamente 20 horas usando o app
31 de outubro de 2024

Roel Help me a lot. Thanks to him

Plazasoftware
Reino Unido
Quase 5 anos usando o app
11 de janeiro de 2025

Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).

Amazing Awaze
Estados Unidos
26 minutos usando o app
22 de novembro de 2024

Really great support

Kiddie Majigs
África do Sul
Quase 3 anos usando o app
15 de outubro de 2024

These guys are so helpful! I moved from Etsy and has been so great to take my reviews with me! Highly recommend this app!

Coca + B.
Estados Unidos
3 meses usando o app