Avaliações De Produtos Fera

L'app purtroppo ha smesso di funzionare e purtroppo siamo stati costretti a cancellarla. Peccato, ci era utile ma non sono riusciti a trovare una rapida soluzione per risolvere, almeno in parte, i problemi. Non potendo avere dei bug sul sito abbiamo disinstallato l'app

UPDATE (AS OF 2 DECEMBER 2025)

I definitely DO NOT recommend this app anymore as despite being a high-tier paying loyal user with their company for many years, they have recently discontinued the "Show Social Proof Popups" feature silently and without informing store owners about it too, until I asked the chat staff. I was totally appalled at how I'm being treated and it's no wonder our sales have suddenly saw a sharp dip due to the 'facade' of inactivity around our website store.

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Been a user of this amazing app for many years now and I couldn’t recommend this enough! Mercy, the agent that was assigned to me, was nifty and very helpful and polite and most importantly, helped me to solve the problem of my widget not popping up for my mobile site and I’m very pleased with her work!

The worst customer service experience I've had!!!

The #Recently Sold Counter and Social Proof Popups Widgets aren't working on our website. We've contacted customer support about this issue. Here's their response:

Hi there,

Thanks for reaching out!

Those widgets are legacy widgets, and they are already discontinued. We are now focused on review widgets only.

Just in case you are looking for alternative apps that have the same widgets, you can check the link below.

The new price change of orders limit in the store is really unjust specially for old customers - who have good data populated with this app, Not Recommended for long term users as they keep increasing pricing +100% and you will regret once you have populated your data with them.
Had been their customer since 2017 and frankly app doesn't worth the price now.

O aplicativo já foi bom, ultimamente só está dando dor de cabeça. As avaliações parar de aparecer sem motivo algum. Do tempo que você percebe que está sem, pode ter se passado dias sem mostrar as avaliações para os clientes. Além disso, o suporte é sempre demorado nas respostas.

DO NOT RECOMMEND, use judge.me reviews instead. I’ve been using this app for 4 years, but I’ve now decided to switch to a more affordable alternative. After canceling my plan, I was immediately locked out of the app — even though I had already paid for the current billing cycle and should still have access until it ends. This feels unfair and unprofessional. If I paid for the service, I should be able to use it until the period I paid for expires. Very disappointing experience after years of loyalty.

Edit after their reply: They are completely lying. It took days for them to reinstate even basic access, despite multiple complaints to their customer service and also to Shopify. However, the access they provided was useless—it wasn’t at the membership level I had paid for, which is necessary to operate the app normally. The app remained completely unusable, so they were acting in bad faith, and as you can see from this reply, they still are in bad faith. Stay away from these people. In the end, Shopify itself had to reimburse me for the app fee, admitting Fera acted very wrongly, refusing to provide the service I had already paid for, and also refusing to reimburse me.

So far I am happy with 100 reviews for $9 (I had to message because it was showing up as $30 as first). Its much prettier than Yotpo. Yotpo dropped the ball on support. It was somewhat easy to put this app up and running but I did need help on a lot as it's not that easy. I was able to set my colors coordinate with my logo. I was able to load all reviews on every product but those reviews do not link to the exact product. The collection page will allow reviews per product with product review widget and links to the exact review of that exact product so happy with that. I also made a separate page for store reviews which only have 3 reviews and put that page in my footer and use the store reviews carousel widget for the page. Overall great app, great customer support even when closed until Monday they replied. Give this app a try. April 2026 Still going strong with great customer support

Absolute wonderful service. We wanted something a bit more personalised for how the stars looked on our collection page and Roel helped us with every detail we asked. We've been using the app also for about 3 years and have been super happy with it.

Amazing,does the job!! used for 2years now on both our shopify store. The team are super helpful thank you.

Removed features and placed behind a paywall gradually, increased prices with no benefits.