Fera Product Reviews App

Fantastic app, wonderful support. Cant beat it. I've been searching for an app that does everything we needed for a while and this ticks all our boxes.

I am still learning how to use the app, but so far it has been extremely user friendly and has not caused me any headaches. Great App so far. I will update my review as I see how it works after I have launched everything. Thank You, Ali McColloch

Loving the A/B testing functionality. Helped me across multiple stores already to find out what is working and what not.

This is a full-featured app that doesn't break our budget. I used the free version for 3 weeks just to poke around a bit, then immediately upgraded. I'm able to easily customize so many aspects, including all emails & widgets with my brand colors, logo, etc. The UI is super straightforward & no-brainer. I can send one-time review requests which is helpful because my store has been open for almost two years, but only installed this a few months ago. We tried the Yotpo app for a few weeks and really struggled with it — not enough features, too much custom coding, plus it's impossible to delete, ugh, it's still causing issues for us. The review incentive feature integrates seamlessly into my admin panel under "Discounts". I don't have to do a thing. In fact, everything about the Fera app integrates seamlessly with my store. It seems the developers know more about the Shopify platform than Shopify itself! Fera support is fast. I never wait for more than a couple minutes (sometimes less) and any questions or unique issues I have are resolved quickly. Their support team is very knowledgeable — friendly too! I'm a bit of a noob, but they have been very patient and willing to explain in a way that I can understand. Overall, it's very short learning curve. I'd give the app and support team 10 stars if I could!

I have only been using this app for a few days but so far I have found all of the options visually appealing and simple to use!

Great customer service. They helped me out when they did not have too so it was very much appreciated it saved me a lot of time. Also they don't 'close' the chat box if you don't respond immediately. They leave the communication open so you can respond to them when you can which is really nice! not many services do that.

I am really loving this app so far. It really brings our site alive with beautiful testimonials and star ratings. I love that we are able to email our customers directly to write a review. I did have some trouble customizing the reviews, but Holden from customer service was extremely helpful. He was so kind. I am very happy with the app and support so far.

Very user-friendly and practical. Has a lot of options available and fully customizable. Highly recommended!

Perfect app, I recommended this app to the store owner, it gives me more than my expectation, thanks.

I plan to use this app to gain more insight about my site and to provide additional information to potential customers and help boost my sales as well.