Fera Product Reviews App

I changed my review from 5 stars to 3. Why is it so difficult to send emails in different languages? In the end I found out how, different campaigns with different triggers,
but then the systems keeps on sending the client to my home page in another language. Does anyone have a good expierence with a review plugin that is multilingual?

12.07.24
Update: habe die App leider wieder gelöscht. Die Mailvorlagen werden immer wieder von der Du-Form in die Sie-Form convertiert, wenn die Dashboard-Spracheinstellung auf Deutsch ist. Support konnte es trotz ehrlichen Bemühens leider nicht lösen.

10.07.24
Die Fera App ist genial gemacht. Habe nach einer Bewertungs-App gesucht, die leistungsfähig und doch einfach zu bedienen ist, ohne zu sehr ins Geld zu gehen. Alles drei leistet Fera vorbildlich!
Innerhalb von 5 Minuten hatte ich die ersten Rezensionen auf meiner Landingpage eingebunden. Echt stark.

2 of 3 widgets are not working at all. Worst support ever. At first, they try to tell you the problem is on your side, than do nothing and totally forget about the problem. Then someone else connects and it all starts again from scratch. I am trying to explain all the problems every day again.

This App got more annoying and obstructive the longer I used it. The monthly limit on the Free plan needs to be much bigger, especially when compared to other, better Apps such as Judge.me.

This monthly restriction soon results in constant emails from Fera saying you've exceeded your plan and need to upgrade, and cost me many reviews at Christmas time.

Fera also 'auto created' a default Incentive discount of £5 off, which meant I lost money when it was used. Very annoying. I didn't even know about it until too late.

I may have considered upgrading, but it jumps to £29 a month - meaning it costs more than Shopify itself!! Where do these people get their numbers? It's way too expensive.

Finally, when I tried to Export my reviews, this auto action was also Blocked by Fera - something that made me even more determined to replace the App. Instead, you receive a message saying 'a member of the Fera team needs to review it' and that 'if you don't hear from them contact support' etc. etc. Disappointing.

For some reason this app ignores store configuration and lists product prices in USD. Nowhere in the app configuration could I find a resolution for this.

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It started to work and then disappear,,, what happened ? it is the second time with another store

I'm Not liking. cuz I have no clue how to use it right! when I ativated it was showing in my 100 products at the same time. I havent find how I DO IT JUST FOR ONE PRODUCT WHEN WILL BE RUNING ADS. so Im pretty sure will cancel it. Its not that easy to beginners

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I just used it and doesn't work in my shop. I made all personalization to make appear it in my shop but nothing