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Super fucking scammy. Suddenly charged me after two years of being on a free plan, and now they are refusing to refund me after charging WITHOUT notice. They sent me a screen shot of when I used the app for a month in 2023 as justification to charge me without my permission. Completely giving me the runaround and stealing. Would give 0 stars if I could. Working with Shopify because it's something Fera has done often recently and have had to step in to retrieve refunds for small stores like mine
honest app
Don't work
easy to use, well made for organization and navigation, very useful application simplified
all perfect ,perfect customer care by Holden
I think this is best reviews app in shopify.
nice
easy to use, great support 5 stars
Love the customisable features - chat function is great for quick help and feedback!
Fera Product Reviews App is the best Shopify Product Reviews App I found so far
BEST CUSTOMER SERVICE EVER
Don't hesitate 1 second, the app is amazing and truly useful while the customer service is the best I've ever had on Shopify.
Would rate 6 if possible !
Amazingly amazing! The best app ever.
Great app! And it’s extremly easy to use ! I recommend to Shopify beginners
This app really encourage customer's to buy on you're shop, and that it what we all need...
Awesome team, quick to reply, even on a weekend! Fixed my problem so that it was running smoothly with my google reviews. Highly recommend! Thank you Fera team
Perfect App, Perfect Support , Perfect match with all my stores! I higly recommend Fera
Thanks so much for the amazing feedback! We are happy to hear that Fera is a perfect match for all your stores and that you are happy with our support.
App has been great so far. A little costly for the basic way I use it, but I'm pleased with the amount of reviews it has helped get put to the website from REAL GROWERS Google Flower Stack Attack and check it ouf if you need to see what the reviews look like in real time!
très bien pour commencer à vendre
Easy to use. I like the app. it really helps
I had a terrible experience with the app. I have been emailing the company for over a week. All of my customers reviews that I received with using their app are gone. No one has returned my emails other than saying they will look into it. However, I still haven't received an answer as to what happened nor a refund for paying for a service from 2022-2025 and all my reviews I paid for are gone. If I could give the
company zero stars I would. I just want my reviews I paid for back or a refund simple. They refused to do either and told me to start over and work give me a free month of service.
Update: 1/28/25 fera decactivited my account and removed my reviews again after I contacted their company about a issue. And they gave me a hard time about a refund. Free month never used. This company robs other companies. Find a better company to work with
great and easy layout
great and prompt support
Holden went above and beyond to fix my store issues. Amazing customer service and definitely can highly recommend this app.
good
I love it! We even have options for how the reviews appear on our site.
A big Thank You!
I just started.
Great customer service and very easy simple app
i like it
This was a very easy app to set up and customize
Atendimento rapido para tirar suas duvidas, quase que estantaneo, me ajudou muito a lidar com as reviews de uma maneira pratica, recomendo
I just started using fera not too long ago and I am pleasantly surprised how easy the UI is to use. The team is also very helpful and will answer your questions and requests in a timely manner.
Your app deserves 5 stars.