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Fera Product Reviews has been working out great for us. Easy to customise with plenty of options available including fine tuning the placement of the widgets. From the amount of reviews that we have gotten from costumers, it seems like it's easy to use for them as well. Costumer support was crazy fast at replying and fixing an issue we had. Would definitely recommend!
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It’s wonderful to hear that you are liking the different customization options we offer and have had a great experience with our customer support team 🎉
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I have been using this app for a few years now and have always been very happy with it. I recently had a couple of issues as I had updated my Shopify theme and the app wasn't working properly. I reached out to customer service and Holden was amazing, he fixed every issue in a matter of minutes and went over and above what I had asked, offering suggestions for further improvements and then implementing them. 5* service, thank you.
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We are so happy to hear that you have had a great experience with our support team and Holden in particular!
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Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.
Fabulous Team!
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We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.
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Fera's service is outstanding. The platform is user-friendly, which was a key factor in my decision to choose Fera over other review apps. For beginners seeking a simple yet comprehensive solution with essential customer engagement features and more, I highly recommend Fera. It's ideal for those who desire both simplicity and robust functionality in one package.
ottima app con moltissime funzionalità, facile da personalizzare
Great app, really helped to create more trust to attract more new customers.
top customer support
So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.
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It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!
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Great app and the support is beyond awesome, even if you don't have the full paid version. Highly recommend!
Serves us well! User-friendly, easy to navigate, and very responsive support (I just got a response in less than 2 minutes). Definitely recommend!
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