Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

February 18, 2024

I like Fera and Help service in it!

Woodandroom
Ukraine
Over 1 year using the app
March 16, 2024

so far it has been great!

Parnell Brand
United States
15 days using the app
March 21, 2024

Very helpful and quick.

Brandon Kidd Art
United States
2 months using the app
January 2, 2024

Have used fera firstly on Wix and now on Shopify. Great app and fantastic customer service!

The Thrifty Gentleman
United Kingdom
3 months using the app
February 25, 2024

Easy to use.

Mr. E's Remedies
United States
Over 2 years using the app
April 9, 2024

LOVE IT

The Beautiful
South Africa
10 months using the app
February 10, 2024

it`s simple ok

Het LED Warenhuis
Netherlands
Over 1 year using the app
February 16, 2024

We have been Looking for best review builder app , eventually we found Fera.This is really Awesome.

Raajali
India
1 day using the app
December 8, 2023

We were looking for a reasonably priced reviews app that looked good on the front end and had a simple backend interface. Fera has it all, great looking widgets, easy to install, super simple backend that just get's the job done.

Support is exceptional, Holden is the master at his domain, helps customize and setup the app flawlessly especially after hours (isn't that when we shop owners do our best work).

Being from Canada is a bonus, but that's the not the real reason, it's the group of people behind this app that makes all the difference.

Give it a try you won't be disappointed.

Only wish they introduce SMS review request soon, it's in the works I have heard.

Frank
LATHR.COM

LATHR
Canada
6 days using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your kind and glowing review 😁

We are so happy that you were able to find what you were looking for with our app and have had a great experience with our support team's Holden 🎉

There will be many new features rolling our this year, so stay tuned!

Please reach out to us again at any time if you need anything 🙂

March 13, 2024

So far have really good experience with Fera App, and features are really outstanding and easy to use! Lovely!

Decore London
United Kingdom
About 22 hours using the app