Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

January 18, 2024

The app works well and is easy to set. The support team are great!

GlucoBoss
Australia
4 months using the app
December 21, 2023

They are awesome! The support team is really helpful and Holden quickly resolved my issue even though I requested help early in my time zone! Highly recommend!

Salt Prints Apparel
United States
4 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review ❤️

So happy to hear that you have had a good experience with Holden and our support team!

Please reach out to us again at any time if you need anything 🙂

Edited January 4, 2024

Outstanding app, outstanding customer support. "Holden" from the customer support team fixed some silly connection problems I had and stayed with me to go through specific tutorials. Usually, you have to pay for this kind of assistance, but he provided it without any charges. Stop here and save time; there's no need to keep searching!

Best of Heaven's
Germany
2 days using the app
February 25, 2024

Easy to use.

Mr. E's Remedies
United States
Over 2 years using the app
December 30, 2023

Just an amazing experience ! The service customer is amazing and efficient. You can install it on your shop without hesitation

MySneakers.ma
Morocco
20 days using the app
February 10, 2024

it`s simple ok

Het LED Warenhuis
Netherlands
Over 1 year using the app
March 13, 2024

So far have really good experience with Fera App, and features are really outstanding and easy to use! Lovely!

Decore London
United Kingdom
About 22 hours using the app
February 16, 2024

We have been Looking for best review builder app , eventually we found Fera.This is really Awesome.

Raajali
India
1 day using the app
January 2, 2024

Have used fera firstly on Wix and now on Shopify. Great app and fantastic customer service!

The Thrifty Gentleman
United Kingdom
3 months using the app
March 26, 2024

Excellente application et excellent service lorsque j'étais un peu coincé en essayant de la modifier pour mon nouveau thème shopify. J'aime l'affichage propre et la fonctionnalité facile de cette application aussi!

gimovi
Canada
11 days using the app