Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

December 8, 2023

We were looking for a reasonably priced reviews app that looked good on the front end and had a simple backend interface. Fera has it all, great looking widgets, easy to install, super simple backend that just get's the job done.

Support is exceptional, Holden is the master at his domain, helps customize and setup the app flawlessly especially after hours (isn't that when we shop owners do our best work).

Being from Canada is a bonus, but that's the not the real reason, it's the group of people behind this app that makes all the difference.

Give it a try you won't be disappointed.

Only wish they introduce SMS review request soon, it's in the works I have heard.

Frank
LATHR.COM

LATHR
Canada
6 days using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your kind and glowing review 😁

We are so happy that you were able to find what you were looking for with our app and have had a great experience with our support team's Holden 🎉

There will be many new features rolling our this year, so stay tuned!

Please reach out to us again at any time if you need anything 🙂

February 14, 2024

Great one, I managed to import from feedbacks to here

Ravnoposeven
Slovenia
8 days using the app
April 16, 2024

Really good app, but amazon variances cant be split up in shopify. Other than that its a really good app with nice options

Mujeza Honey
Canada
About 1 hour using the app
March 3, 2024

Lots of great features on the free plan- great for those of us who are just starting out. Very easy to install, customize and add to the site. Thank you!

2 Tees & A Cup
United States
17 minutes using the app
March 11, 2024

Para ser gratis es una maldita pasada

Talleres Castor
Spain
About 2 months using the app
November 21, 2023

So far this app has performed amazingly! The only thing I wish it would sync reviews from the Shop app as they can't be turned off, but it surprisingly worked with our old theme, and was very easy to install and get up and running. Easy to follow directions, synced them to Google Shopping, reviews are flowing in from customers, 5/5.

Maker House Co.
Canada
9 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review 😁

So happy that our app has performed well for you and that you found it easy to install and sync!

Please reach out to us at any time if you need anything 🙂

March 27, 2024

I think this software is very good and helps me gain the trust of my customers

WoWoWo Crystal
Hong Kong SAR
About 6 hours using the app
February 12, 2024

holden is the best support guy you will ever meet

DRIPLICA
United States
17 days using the app
March 21, 2024

amazing

HardPrints
Lebanon
6 months using the app
January 10, 2024

Great App and Awesomes support. Definitely recommend

LockAclick
India
4 months using the app