Reviews (6,008)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

May 29, 2019

I started using this app from 2018 and it really helped me improve my store a lot. It has dozens of cool features that can improve your website. Also, the support team is also one of a kind.

HIIT gear
Serbia
12 months using the app
March 12, 2022

I use the app for reviews, which helps build trust with my customers. I will be using the referral feature as well. Highly recommend!

RELUXX
United States
12 months using the app
August 18, 2021

Best app ever! I have been looking for a review app like this since a long time. After trying many apps I can say that this is the one. Go for it!

Hum Tum Shop
India
12 months using the app
March 26, 2023

Great App. Very useful and free to use! I like the automated incentives for customers to add a review.

Yu.underwear
Lebanon
12 months using the app
Fera Commerce Inc replied March 28, 2023

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

So happy to hear that you are liking the incentives feature of our app

Please reach out to us at any time if you need anything 🙂

June 28, 2022

Easy to use - easy to add to website and set up automated emails asking customers for reviews. Looks good and great customer service.

The Paper People Greeting Cards
New Zealand
12 months using the app
August 12, 2022

Great app with a beautiful design, looks great in my shop! Wonderful customer service as well, I highly recommend them!

Beautiful Photo Props
United States
12 months using the app
July 19, 2018

just started using this app! haven't had time to test it but, the user interface is wonderful, and easy to use

Clothing Royale
United States
12 months using the app
December 11, 2017

I first saw this app on a deals site. I love the social proof of the app and it works flawlessly to encourage the sale. The icing on the cake was during the install process I had some issues. Come to find out the issues were something from within my store that happened to be my error. The support team replied incredibly fast and helped me fix the issue to get up and running. I couldn't be happier with the incredibly helpful responsive and efficient support.

Skinourishment
United States
12 months using the app
Edited November 4, 2020

Visit my store www.realhairlondon.com What an amazing app! If you want to see its true authentic great skills in action then visit my store at: www.realhairlondon.com We sell the most realistic wigs, hair units and authentic Human Hair in the world. Be on trend this season and visit our store x Fera is the best so far. If you need an app that will deliver a great shopper experience then this is it. It alerts your customers on what they need to know and help them to shop better! Go for it guys you will not be disappointed. This app is straight

Real Hair London
United Kingdom
12 months using the app
Fera Commerce Inc replied November 12, 2020

Nice! Fera looks great on your store. Thanks for adding us to your app mix :D

February 5, 2021

I moved to this App from Loox. The customer service chat representative was super helpful. I like it offers more than Loox at a lower monthly cost.

My Deluxe Gifts
United States
12 months using the app