Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

June 17, 2024

So easy to set up myself (and I'm not familiar with doing this before!) and the support was unbelievably prompt when I had some questions. Loving the app so far!

KINGDOM OF KLAH
New Zealand
About 19 hours using the app
April 25, 2024

It's great! It's simple to use compared to the other review apps, and customer service is awesome as well, quick response. Just needs integration with the Shop app and it'll be perfect.

Stealthy Artistry
United States
3 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review 😁 and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

May 28, 2024

Five star reviews, if there was a six star or even higher I wouldn't hesitate to go higher! Reason: 1, in the number of reviews more than 2K +, 4.9 points above the Reviews App, the free version of the version is rare to import reviews without a limit on the number of; 2, multi-platform unlimited import reviews; 3, widget settings are very flexible, in the product does not have reviews when the product reviews are displayed, you can also not show completely! reviews plug-ins, flexible settings evaluation sorting method; 4, the most important thing is that I encountered some setup problems to send an e-mail to ask Feral, a few minutes to give me the perfect answer, this point is very, very good! This is a very, very good point! So we highly recommend that you install this APP!

Marcus & Marcus
Hong Kong SAR
About 23 hours using the app
May 1, 2024

Exceptional support from the Fera team! Special mention to Holden, who went above and beyond to assist me promptly, providing invaluable guidance in configuring the app to perfectly suit my needs. His expertise and knowledge made the entire process seamless. Grateful for such outstanding service!
Thank you :)

Wilhelmina International Psychic
Australia
About 3 years using the app
April 23, 2024

I really like this app because it has so many options to import reviews to your store from Google, Trustpilot and even manually. I recommend this to all of my clients.

GOGETTERS
Netherlands
7 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review 😁 and thank you for trusting us to help you gather your reviews!

We so appreciate that you recommend our app to your clients ❤️

Please reach out to us at any time if you need anything 🙂

December 7, 2023

I run a handmade e-comm business with a limited budget for shopify apps. Honestly, I usually try to find DIY workarounds when someone suggests getting an app, BUT FERA IS WORTH THE MONTHLY FEE. Functionality, customization, customer support- it's all been so good and I've had it for at least 2 years now. Most days I forget it's even there because it runs smoothly and isn't something I worry about spending money on.

Irina Victoria Jewelry
United States
Over 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you are loving our app and have found it to be worth the money! Our app is made to make our merchants lives easier and it’s great that it’s done just that 🙂

Please reach out to us at any time if you need anything 🙂

September 16, 2024

Ich bin noch in der Trialphase - aber sehr angetan von der App. Alles läuft sehr reibungslos und sieht schick aus.

RQ ELEMENTS
Germany
9 days using the app
June 12, 2024

Holden was absolutely wonderful to work with. He understand my concerns from the get go and assisted me to create exactly what I was needing. I would highly recommend this app as it was extremely easy to set up and the support was amazing!! :-)

Crystal Heart Journeys
United States
About 16 hours using the app
December 12, 2023

I am thrilled to give this review app a 5/5 stars!
Equally impressive is the exceptional customer service provided by Roel. The support I received was nothing short of amazing. Roel went above and beyond to address my queries promptly and effectively, ensuring that I felt supported every step of the way.

Overall, I highly recommend this review app to fellow Shopify users. It not only elevates the credibility of my online store but also comes with the added bonus of outstanding customer service. A winning combination!

Shatha Al Dafai
Oman
Over 2 years using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review ❤️

It’s so great to hear that you are liking our app and the credibility that it brings for your customers, and have had a great experience with our Roel and our support team!

Please reach out to us again at any time if you need anything 😁

April 18, 2024

So far very good. I really appreciate the interaction with our customers made possible with Fera. The Fera team is responsive and acts quickly when help needed.

Stereopolis
Poland
11 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you so much for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂