Reviews (6,004)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

Edited April 19, 2024

Overall very satisfied! One of the best support and customer care ever witnessed. Greast stuff!

RPG Guild
Poland
About 1 year using the app
March 17, 2024

I'm very happy with this app, their customer service and features. Highly recommend it!

En Casa Cooking Space
Australia
8 months using the app
February 27, 2024

Very helpful. Mega quick to sort out my issue.
Very polite and understanding.
Thank you.

Art Gecko
United Kingdom
11 months using the app
February 15, 2024

Love this app! Easy to use, can set automatic emails to prompt customers to leave reviews and amazing live chat help too! 10/10

Sweet Scents by Hayley
Australia
9 months using the app
January 19, 2024

Fera has really helped in gaining more customer reviews. The process involved in getting reviews can be hard but Fera makes it seamless the reviews present beautifully. I can't wait to see more of fera

Hapu Helpers Store
New Zealand
About 2 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

Thank you for trusting us to help you gather your reviews and it's so great to hear that we have been able to help you gain more customers 🎉

Please reach out to us at any time if you need anything 🙂

January 8, 2024

good social proof. The automated emails to customers is amazing

Wiskunde Meneer
South Africa
12 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

April 23, 2024

Absolutely blown away with the customer service we received in setting up the app. Been using the app for a week now and we are very impressed with the capabilities and so excited to offer our customers the option of uploading images and videos.

Eden Perfumes SA
South Africa
6 days using the app
August 13, 2024

great and easy to use

TheGrayBearCompany
United Kingdom
15 minutes using the app
June 20, 2024

awesome app

Hallow
United Kingdom
17 days using the app
December 26, 2023

I am a complete newbie! I was looking for an app that covers both product and website reviews. This is just what I wanted and amazing customer support, getting a reply within a minute. It's an All in one. Loved it!

SugarBlazeCandles
India
About 2 months using the app