Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

February 22, 2024

I highly recommend this app, easy to use and navigate. Great for customers to see all reviews in one central loction.

Pet Store Collective
Australia
8 months using the app
February 23, 2024

Great app that makes it easy to offer sales-boosting reviews in the store. The backend is simple, functional and easy to use. Don't regret choosing the app for a second.

hidden moments
Germany
About 1 year using the app
February 27, 2024

Very helpful. Mega quick to sort out my issue.
Very polite and understanding.
Thank you.

Art Gecko
United Kingdom
11 months using the app
February 3, 2024

Very happy with how easy this app is to use.

I also love how it seamlessly integrates into our store's theme

Cheshire Print
United Kingdom
8 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and for trusting us to help you gather your reviews!

We are so happy to hear that you are liking our app and how it integrates with your store's theme!

Please reach out to us at any time if you need anything 🙂

January 22, 2024

Support is extremely fast and was able to fix everything I want in seconds. Im usually a persson that hates to wait on live chats but it was worth it since it was so fast and helped me a lot.

Kissable
Lebanon
7 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

We are so happy to hear that you have had a great experience with our support team and they were able to help you with the issue(s) you were having 🎉

Please reach out to us again at any time if you need anything 🙂

February 26, 2024

Great app, very easy to set up and use. Customer support is awesome, they're always very helpful whenever I have a question. Highly recommend!

Stone & Spear
United States
5 months using the app
February 7, 2024

Love this app! The widgets look really pretty and the customer service is excellent. Would definitely recommend.

Plottkowski
Germany
7 months using the app
January 26, 2024

This app is amazing it literally does all the work for you with little to no effort. The hard work is done even on free plan which makes it even more special and trustworthy. This app Fera is an amazing app.

HomePride
South Africa
2 months using the app
February 15, 2024

Love this app! Easy to use, can set automatic emails to prompt customers to leave reviews and amazing live chat help too! 10/10

Sweet Scents by Hayley
Australia
9 months using the app
December 18, 2023

We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us.

One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews.

Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app.

The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality.

If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.

Stamp Lab
Australia
About 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your detailed and glowing review ❤️

It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it!

We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉

Please reach out to us at any time if you need anything 🙂