Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless site integration, and compatibility with Etsy and Amazon. Key features include review management, automated emails, and post-purchase review prompts. The AI response feature and social proof widgets are also favored. Merchants commend the responsive customer support and competitive pricing. The app is praised for its simplicity, functionality, and effectiveness in showcasing customer feedback and building trust.

September 15, 2023

App works great and is easy to use. Very good support and they respond to requests very quickly. Highly recommend.

Deltech Fitness
United States
18 days using the app
May 17, 2023

Easy to use, doesn't give me a headache, makes people buy more things. I am an absolute technology caveman but I still figured this out.

BRICKROAD
United States
6 months using the app
April 8, 2023

Great app, have really had no problems with the integrations and looks really solid on site! Not sure I have any notes, maybe the UX for review prompting outreach to form submission could be better.

Rolli Shades
United States
5 months using the app
Fera Commerce Inc replied April 10, 2023

Thank you for your review ❤️

It’s great to hear that you are liking our app and how it looks on your site! We’ll take your suggestion about the UX into consideration!

As a side note, you can change the look of the review for submission to fit better for your website/brand, check out this article for more: https://help.fera.ai/en/articles/7126985-how-do-i-change-the-review-submission-title

Please reach out to us at any time if you need anything 🙂

June 9, 2023

The reviews are so simple looking and match the theme of my website so well. I really value simplicity and it just makes my page so stylish. would recommend

jonnyboy
United States
2 months using the app
December 3, 2023

w

globalblendmart
India
About 2 months using the app
September 13, 2023

I love feta it's really a great app to use.

The Queen Experience
United States
About 1 year using the app
October 6, 2023

GReat service great app

www.skin-rg.com
United Kingdom
12 months using the app
May 12, 2023

I've tried many review apps, this one is very simply to use and the functions are very nice. Highly recommend!

LohillArt
Hong Kong SAR
4 months using the app
August 2, 2023

The app was easy to use & navigate. Great app for requesting and showcasing customer reviews! You're able to generate discount codes for customers who gives you feedback.

nailesque
Malaysia
About 1 month using the app
August 17, 2023

Fera has been an amazing app! The customer service is incredibly responsive and helpful and has been able to help with every issue I've encountered. And as a whole, the app is straightforward, easy to use and the best reviews app I've used for my company :)

Comma Football
Australia
25 days using the app