Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless site integration, and compatibility with Etsy and Amazon. Key features include review management, automated emails, and post-purchase review prompts. The AI response feature and social proof widgets are also favored. Merchants commend the responsive customer support and competitive pricing. The app is praised for its simplicity, functionality, and effectiveness in showcasing customer feedback and building trust.

September 1, 2021

I used this app to submit a request for reviews for my store. It was so easy to do. I do wish there was a way to better customize the messages but otherwise, it was really nice.

aboutthe
Canada
11 months using the app
Fera Commerce Inc replied September 1, 2021

🙂Thank you for your review🙂 Thank you for trusting us to help you gather reviews for your store!

If you need any help or have questions, please reach out to us at any time🙂

December 14, 2020

Kinda confusing but I’m trying to get it to work for me. Nice interface can’t wait to see how it works for my shop thehoneydripp.com

honeydripp
United States
11 months using the app
October 12, 2017

I've not long installed this app, it does what it is intended to do. Had two sales since installing, not sure if that's the app that has helped, I will see how it goes.

Beefyteez
Canada
11 months using the app
Edited July 12, 2018

Successful but text does not support other language, only english

Fit Bra
Türkiye
10 months using the app
May 15, 2018

good so far
does what i want for the most part

Shopsavvy Online
United States
10 months using the app
April 14, 2019

c'est un bon produit, intéressant ! beaucoup de fonctionnalités, Ça permet de configurer d'autres fonctionnalités intéressantes pour l'urgence et la preuve sociale

babinous
France
10 months using the app
Edited January 9, 2020

This app is awesome! It has helped me grow my store tremendously. It is an easy to use app, everything is easy to read and understand even if you are new to having your own site.

Queen Lee's Hair Extensions & More
United States
9 months using the app
Fera Commerce Inc replied February 4, 2020

Happy to hear that Fera has helped you grow. If you are looking to add new functionality or need help with anything at all, please reach out to us :)

Edited November 17, 2019

Cool app, have a lot of settings, but for custom styles sometimes work doesn't. Tried to do custom styles for trust badges.

Gracy's
Ukraine
8 months using the app
July 28, 2022

I used this app to help make the app go more with my theme. The experience was good. I really felt that they wanted to make sure that I was happy. They took their time with me.

Blaque Realeza
United States
8 months using the app
March 3, 2021

4 stars for one reason: The initial learning curve is steep. This app is confusing and hard to grasp. However, ALL 4 stars go to the customer service. Basically this app is a perfect alternative to more expensive review apps. So if you get stuck just open the chat and have them help you out.

The Starfaces
United States
8 months using the app