Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

March 17, 2024

I'm very happy with this app, their customer service and features. Highly recommend it!

En Casa Cooking Space
Australia
About 1 month using the app
April 5, 2024

Excellent application for displaying product reviews. Great selection of layout options and very easy and simple to set up. Highly recommended.

WONDERCRAFT LTD
United Kingdom
9 days using the app
January 8, 2024

Great app, have been using it a while now and its awesome. Love the fact that you can import Etsy reviews!

Bridal Delights
Australia
7 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review 🙂 and trusting us to help you gather your reviews!

It’s too great to hear that you are liking our app and the Etsy import feature!

Please reach out to us at any time if you need anything 😁

January 10, 2024

Absolutely fab app , we now have over 2000 reviews imported seamlessly from etsy to shopify , the team is amazing support is almost instant and always perfect could not be happier

Etnix
Australia
8 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️

So happy to hear that you’ve liked import feature and have been able to use it to import your Etsy reviews!

As always, please reach out to us at anytime if you need anything 🙂

January 19, 2024

Fera has really helped in gaining more customer reviews. The process involved in getting reviews can be hard but Fera makes it seamless the reviews present beautifully. I can't wait to see more of fera

Hapu Helpers Store
New Zealand
About 2 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

Thank you for trusting us to help you gather your reviews and it's so great to hear that we have been able to help you gain more customers 🎉

Please reach out to us at any time if you need anything 🙂

March 6, 2024

The live chat was really cool. They adjusted everything to my liking. And thank you so much for your kind response. Initial setup may be difficult, but we recommend using the Fera app.

innobaby
United States
6 days using the app
April 18, 2024

Excellent app with simple integration. Best app Ive added to my shopify site !!

Apothekelly
United Kingdom
8 days using the app
January 4, 2024

Excellent app that we will use ongoing for our store. We have a huge catalog, so getting reviews for all products is challenging on our own - the connection to Amazon is seamless and incredibly valuable. All support questions have been addressed immediately, almost always same-day.

VIPOutlet
United States
3 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review!

It’s so wonderful to hear that you’ve had a great experience with our support team and that getting reviews has now become easier 🎉

Please reach out to us at any time if you need anything!

April 3, 2024

This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!

MagiMo Boxes
United States
About 18 hours using the app
March 21, 2024

I'm so impressed with this app. Anytime I need help customer service is available through chat and have been extremely helpful and knowledgeable about Fera.

Infusion
United States
7 days using the app