Fera Product Reviews App , 5,652 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.
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I'm very happy with this app, their customer service and features. Highly recommend it!
Great app, have been using it a while now and its awesome. Love the fact that you can import Etsy reviews!
Thank you so much for your review 🙂 and trusting us to help you gather your reviews!
It’s too great to hear that you are liking our app and the Etsy import feature!
Please reach out to us at any time if you need anything 😁
Excellent application for displaying product reviews. Great selection of layout options and very easy and simple to set up. Highly recommended.
Absolutely fab app , we now have over 2000 reviews imported seamlessly from etsy to shopify , the team is amazing support is almost instant and always perfect could not be happier
Thank you for your review ❤️
So happy to hear that you’ve liked import feature and have been able to use it to import your Etsy reviews!
As always, please reach out to us at anytime if you need anything 🙂
Fera has really helped in gaining more customer reviews. The process involved in getting reviews can be hard but Fera makes it seamless the reviews present beautifully. I can't wait to see more of fera
Thank you so much for your review ❤️
Thank you for trusting us to help you gather your reviews and it's so great to hear that we have been able to help you gain more customers 🎉
Please reach out to us at any time if you need anything 🙂
What it does it does well, and the customer support is helpful and responsive. Easy to set-up and configure, and looks natural when integrated into a Shopify site.
I docked a star because product reviews seemed to be global, rather than product specific. Ratings were correctly mapped to each product so far as I can tell, but all reviews for all products on my site got displayed on each product page.
I was unable to find any configuration settings to correct this. Perhaps I was just missing something, not sure.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is great to hear that you have had a great experience with our support team and have found our app easy to setup and integrate on your store 🎉
Please reach out to our support team to help you with the global reviews, it may be a configuration issue, or sometimes all reviews will display if a product has no reviews of it’s own.
You can reach out to support in your Fera dashboard or through help@fera.ai.
The live chat was really cool. They adjusted everything to my liking. And thank you so much for your kind response. Initial setup may be difficult, but we recommend using the Fera app.
Excellent app with simple integration. Best app Ive added to my shopify site !!
Excellent app that we will use ongoing for our store. We have a huge catalog, so getting reviews for all products is challenging on our own - the connection to Amazon is seamless and incredibly valuable. All support questions have been addressed immediately, almost always same-day.
Thank you for your review!
It’s so wonderful to hear that you’ve had a great experience with our support team and that getting reviews has now become easier 🎉
Please reach out to us at any time if you need anything!
This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!