Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

February 17, 2024

Nice Support Advisors always try to solve the issue and one of the Advisor today I talk with was Holden a nice man

PikPk
United States
2 months using the app
March 21, 2024

I'm so impressed with this app. Anytime I need help customer service is available through chat and have been extremely helpful and knowledgeable about Fera.

Infusion
United States
7 days using the app
December 12, 2023

I am thrilled to give this review app a 5/5 stars!
Equally impressive is the exceptional customer service provided by Roel. The support I received was nothing short of amazing. Roel went above and beyond to address my queries promptly and effectively, ensuring that I felt supported every step of the way.

Overall, I highly recommend this review app to fellow Shopify users. It not only elevates the credibility of my online store but also comes with the added bonus of outstanding customer service. A winning combination!

Shatha Al Dafai
Oman
Over 2 years using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review ❤️

It’s so great to hear that you are liking our app and the credibility that it brings for your customers, and have had a great experience with our Roel and our support team!

Please reach out to us again at any time if you need anything 😁

March 26, 2024

Very Good Experience with optimizing Product reviews and Ad videos.

Fit Fam Collective
Qatar
17 days using the app
February 21, 2024

Amazing customer service - so polite, caring, quick and professional!
Highly recommend FERA.

BRALISSE
United States
3 months using the app
January 5, 2024

Great app. We were able to synchronize it with Google and it helps our customers to give us feedback.

Finca Koa
United States
About 2 years using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

February 14, 2024

Holden helped me add reviews to my homepage, and he nailed it! Awsome support, I've been with them since the beginning and I always appreciate working with them.

Cedar Mill Fine Firearms Cases
United States
8 days using the app
January 8, 2024

good social proof. The automated emails to customers is amazing

Wiskunde Meneer
South Africa
12 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

February 7, 2024

Amazing! The rep, Holden was knowledgeable and and assisted me so quickly. I appreciate the help and professional quick response.

Nu Athletics
United States
About 2 months using the app
March 3, 2024

The best app of our shopify webshop.

Leatherbox
United States
8 months using the app